Responsibilities and Duties

Under general supervision, the Banquet Server is responsible for delivering food and beverage service at Hart House events, ensuring efficient service and a positive guest experience.

Responsibilities and Duties include but are not limited to:

- Prepare dining rooms, reception areas, and other event spaces to meet operational requirements and guest service standards.
- Set dining tables, prepare service areas, and assemble food and beverage stations according to event specifications.
- Complete routine and special event preparations by following work orders, event diagrams, and verbal instructions.
- Provide skilled food and beverage service while maintaining a high standard of guest experience.
- Clean, organize, and maintain service spaces, small wares, service equipment, and event supplies before, during, and after events.
- Ensure the proper handling, storage, and care of equipment and supplies.
- Follow all health, safety, sanitation, and operational procedures.
- Deliver exceptional customer service while representing Hart House Hospitality’s standards and values.
- Maintain the security and safety of event spaces, service areas, and storage locations.
- Perform additional duties as assigned, with responsibilities varying based on daily event schedules and departmental needs

Qualifications

- Applicants must be available to work at least 2 shifts per week during peak season (September–December, April–June),



with open weekend availability required (Please include your availability in your resume).
- Applicants must be at least 18 years of age and hold a valid Smart Serve Certification (please upload a copy of Smart Serve).
- Physically active role requiring frequent walking and staying on-the-go
- Professional and courteous communication with colleagues and customers
- Ability to follow directions from supervisors and managers
- Capable of working independently and self-managing when needed
- Able to make quick decisions, sometimes adapting plans on the spot
- Customer service or client care experience is an asset
- Previous experience in events or hospitality preferred
- Previous bar experience is preferred
- Must follow all AODA and Health and Safety standards and policies at all times.
- Commitment to principles of equity and inclusion.

Application Procedure

TO APPLY FOR THIS ROLE, please visit https://harthouse.ca/jobs/banquetserver

Please note: This is a part-time, casual position with up to 16 hours per week. Hours are not guaranteed and are scheduled based on operational requirements and event demand.

Thank you for submitting your application. Due to the high volume of submissions, only qualified candidates will be contacted to schedule skill assessment interviews.

Pay: $20.00 per hour

Experience:

- Serving: 2 years (required)

Language:

- English (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

📌 Banquet Server/Bartender (Casual, Part Time) (Canada)
🏢 Hart House Meetings & Event Services
📍 Canada