Reservation Agent

Responsibilities:
- Answer incoming calls and assist guests with reservations and inquiries
- Provide excellent customer service by addressing guest concerns and resolving issues
- Utilize phone systems and computer software to process reservations and update guest information
- Maintain accurate records of reservations, cancellations, and guest interactions
- Collaborate with other departments to ensure smooth operations and guest satisfaction
- Stay up-to-date with hotel policies, rates, and promotions to provide accurate information to guests

Skills:
- Excellent communication skills, both verbal and written
- Strong customer service orientation with a friendly and skilled demeanor
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using phone systems and computer software




- Attention to detail and accuracy in data entry
- Problem-solving skills to address guest concerns effectively

At our company, we value our employees and offer competitive benefits, including:
- Health insurance options
- Paid time off
- Employee discounts on hotel stays
- Opportunities for career growth and development

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Reservation Agent!

Job Type: Full-time

Pay: $18.25-$24.83 per hour

Benefits:

- Language training provided

Experience:

- Customer service: 1 year (preferred)

Work Location: In person

📌 Reservations Sales Agent (Canada)
🏢 MY TRIP BOOKERS TRAVEL AND TOUR
📍 Canada