Classification & Regular Hours

Hours per Week: 35

Level: P

Please note, this is a 2-year temporary full time contract opportunity.

Secondments are Welcome

Click here for more details on secondment opportunities.

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Schulich School of Medicine & Dentistry provides outstanding education within a research intensive, distributed learning environment where tomorrow's physicians, dentists, health researchers and scholars learn to be socially responsible leaders in the advancement of human health. The Schulich School of Medicine & Dentistry is the largest faculty on the Western University campus and employs over 2,000 part-time and full-time faculty and over 1,500 staff.

Postgraduate Medical Education (PGME) is one of nine programs within the Education Portfolio in the Dean's Office at the Schulich School of Medicine & Dentistry (Schulich). Within a distributed medical education environment, the PGME Program is responsible for supporting 59 specialty and sub-specialty programs within Schulich. These programs run from 2-7 years leading to full certification from either the Royal College of Physicians and Surgeons of Canada (RCPSC) or the College of Family Physicians of Canada (CFPC).

Responsibilities

The Program Coordinator, PGME supports Postgraduate Medical Education (PGME) residency programs by promoting effective program administration, operational consistency, and compliance with institutional and accreditation requirements. Working collaboratively with the Manager, PGME, the Program Evaluation and Project Specialist, Program Directors, and Program Administrators, the role coordinates onboarding and orientation, provides operational guidance and training, develops best practice resources, and facilitates professional development opportunities to strengthen administrative capacity across residency programs. The Program Coordinator, PGME contributes to continuous quality improvement by developing and promoting consistent guidelines, procedures,



and operational resources; analyzing and reporting program data to support informed decision-making; and coordinating activities that support PGME Office accreditation readiness. Through these responsibilities, the role fosters collaboration, consistency, and operational excellence across the PGME community.

Qualifications

Education:

- 3 year University degree in a relevant field of study (e.g. Business Administration, Health Administration, Education, Social Sciences, or a related field)

Experience:

- 4 years of progressively responsible experience in academic administration, program coordination, or operational support within a medical education environment (e.g., Postgraduate Medical Education, Undergraduate Medical Education, Continuing Professional Development) or a comparable post-secondary or healthcare setting
- Experience supporting residency programs, accreditation, or learner administration within a Postgraduate Medical Education environment is preferred

Knowledge, Skills & Abilities:

- Knowledge of RCPSC and CFPC accreditation standards with the ability to follow related policies and procedures
- Ability to provide solutions by using imaginative approaches where constructive thinking and innovation are required
- Facilitation and discussion-building skills with the ability to host large meetings (35+ participants) in person and via Zoom
- Ability to provide training and guidance to employees to meet high performance standards, while working effectively as a member of the team
- Proven ability to build consensus and maintain positive relationships with work colleagues
- Ability to synthesize information to write clear, concise and accurate procedural documentation, standard operating procedures, training materials, and reports
- Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience with the ability to provide training to others
- Demonstrated ability take initiative, to work independently and follow through on work assignments
- Ability to apply active listening to hear and understand the complete message being communicated
- Competency to maintain confidentiality and treat sensitive information with discretion
- Ability to establish rapport with people from diverse backgrounds




- Demonstrated ability to understand and resolve external and internal partner issues
- Ability to maintain a positive, outgoing attitude with genuine customer service orientation
- Ability to process information with a high degree of accuracy, and follow formal business practices with high attention to detail
- Ability to understand, interpret, and effectively communicate University guidelines, policies and practices to key stakeholders
- Ability to multi-task and maintain an organized and effective personal work environment with the ability to manage multiple activities from conception to completion within prescribed timelines
- Adapts readily and effectively to changing priorities and demands
- Ability to make appropriate decisions and resolve issues by identifying the critical elements of a problem situation and considering each aspect
- Ability to interact professionally and work effectively with internal and external clients at all levels of management and other members of the University community
- Ability to work independently and effectively as a member of the team to achieve program goals with the motivation and ability to work with little supervision
- Intermediate proficiency required in Microsoft Office in order to prepare emails, reports and documents, and to input data into spreadsheets and databases
- Familiarity with software applications used by Western preferred – e.g. Cascade, Schulich Administrative System, Elentra, CanAMS
- Familiarity with Western policies and guidelines preferred

Union Statement

Western welcomes applications from all qualified individuals; however, it is the university's policy to give first consideration to all qualified UWOSA applicants.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone (phone hidden).

Please Note:

This position is an existing vacancy. This position is fully in-person, in office. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

📌 Program Coordinator, Postgraduate Medical Education Accreditation (Canada)
🏢 Western University
📍 Canada