Company Overview
At Dentistry on Lawrence, we are dedicated to providing comprehensive dental care tailored to families of all ages—from infants to seniors. Our mission is to educate, guide, and empower our patients to maintain lifelong oral health through personalized advice and expert care.

Overview
We are seeking a dynamic and organized Front Office Manager to lead our front desk operations with enthusiasm and professionalism. This vital role involves ensuring a welcoming environment for patients, managing daily administrative tasks, and supporting the overall efficiency of our dental practice. The ideal candidate will be proactive, detail-oriented, and passionate about delivering exceptional patient experiences.

Duties

- Oversee daily front desk operations, including patient check-in/check-out and appointment scheduling
- Greet patients warmly and ensure they feel comfortable from arrival to departure
- Manage patient records accurately while maintaining confidentiality and compliance with privacy regulations
- Coordinate with dental team members to optimize appointment flow and reduce wait times and downtime.
- Handle patient inquiries, billing questions, discuss treatment plans and insurance processing with clarity and professionalism




- Supervise front desk staff, providing training, support, and performance feedback including hiring and dismissing staff
- Maintain a clean, organized reception area that reflects our welcoming atmosphere

Experience

- Proven experience in a front office or administrative role within a healthcare or dental setting
- Exceptional communication skills—friendly, clear, and professional in all interactions
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
- Extensive experience of Tracker for dentist dental practice management software
- Ability to handle sensitive information discreetly and uphold confidentiality standards
- Energetic attitude with a passion for delivering outstanding customer service

Join us at Dentistry on Lawrence to be part of a vibrant team committed to making a positive impact on our patients’ lives. We value proactive individuals who thrive in agile environments and are eager to contribute their skills to promote healthy smiles for everyone we serve!

Pay: $42,014.46-$68,816.53 per year

Benefits:

- Dental care
- Flexible schedule
- On-site parking

Work Location: In person

📌 Front Office Manager (Toronto)
🏢 Dentistry on Lawrence
📍 Toronto