Disability Claims Coordinator/Collection Technician (Construction Industry)

Sureway Construction Group of Companies is recruiting for a professional Disability Claims Coordinator/Collection Technician to join our team!

Sureway Construction Group offers a fantastic opportunity to join a leading team in the construction industry. We offer a friendly, fast-paced environment, great benefits, and a strong team of professionals.

Location: Edmonton, AB (9175 – 14 Street NW) Please note: there is no direct access to public transportation.

Hours: Permanent, Full-time, Monday-Friday; 7:30am – 4:30pm (IN-OFFICE), On-Call (Evenings & Weekends)

Requirements:

· Personal Reliable Vehicle

Pre-employment:

· Drug and alcohol testing (swab-based test)

· Successful completion of Company Orientation and site-specific orientation

Disability Claims Coordinator Responsibilities:

- Management of the Disability Claims process including WCB, Short- Term and Long-Term Disability for Sureway Group of Companies, including the Modified Work Program.

· Manage the Substance Abuse Program.

· Demonstrate problem solving and critical thinking when determining the relationship between mechanism of injury and diagnosis by gathering and analyzing relevant information and planning to facilitate a return to work.

· Interpreting medical reports and coordinating medical treatment.

· Determining entitlement of medical and financial benefits.

· Establishing compensation rates, determining the appropriate wage replacement advantages. payable and determining medical aid and non-rate based entitlements.

· Building solid relationships with stakeholders and collaborating with them in the return to work process every step of the way.

· Manage interjurisdictional claims.

· Manage Cost Relief.

· Other duties as required to support departmental requirements.

Disability Claims Coordinator Knowledge, Skills & Abilities:

· Post-Secondary Education in Occupational Health and Safety, Disability Management, or a related degree.





· Minimum 3 years of WCB experience and short-term and long-term disability management.

· A solid understanding of the Alberta Workers’ Compensation system, its hierarchy, departments and workflow is required, as well as having sound business knowledge.

· A good understanding of WorkSafeBC and Saskatchewan WCB, is considered an asset.

· Experience in caseload management, vocational rehabilitation and/or bodily injury

insurance claims.

· Familiarity with medical or rehabilitative terminology is an asset.

· The ability to understand and apply policy while understanding the need for creative problem solving, critical thinking, independent decision-making and flexibility skills.

· Effective communication skills – active listening, collaboration and effective verbal and written communication skills.

· High degree of confidentiality.

· Strong negotiation and conflict management skills.

· Ability to creatively solve complex and sensitive issues.

· Ability to multitask and be highly organized.

· Proficiency in the use of the Internet, Microsoft Word/Excel, MS Outlook.

· Demonstrate effective negotiation, mediation, and conflict resolution skills to resolve differing opinions on a wide variety of claim issues. This includes workers, employers, and medical and other service providers.

Specimen Collector Responsibilities:

· Conduct drug collections and testing, as well as alcohol testing.

· Booking 3rd party pre-employment, post-incident & reasonable cause testing.

· Organize and maintain paperwork flow and process.

· Deliver test results to donors.

· Follow up on lab collections.

· Order supplies.

· Organize calibration of equipment.

Sureway Construction Group is an equal opportunity employer. We would like to thank all applicants for submitting their resume; however only those selected for an interview will be contacted.

**No recruitment agencies please**

#SWAH3

We’re Ready. Are You?

Advantages:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Work Location: In person

📌 Disability Claims Coordinator (Construction Industry) (Canada)
🏢 Sureway Construction
📍 Canada