We are a family-run insurance brokerage looking for a friendly, organized, and dependable Reception & Administrative Assistant to join our team full-time.

This is an entry-level position and no previous insurance experience or insurance licence is required. We are happy to train the right person.

Responsibilities

- Greet customers and provide friendly, professional service
- Answer incoming telephone calls and emails
- Direct calls and take messages for brokers and other team members
- Follow up with clients regarding applications, paperwork, and missing information
- Assist brokers with applications, paperwork, and data entry
- Enter and update client information accurately in our system
- Prepare, type, and proofread correspondence, forms, and other documents
- Scan, organize, and maintain client documents and files
- Schedule and confirm appointments
- Keep track of outstanding paperwork and client follow-ups
- Provide general administrative support to brokers and other team members
- Assist with other day-to-day office duties as needed





What We're Looking For

- Friendly and professional, especially when speaking with clients on the phone
- Strong organizational skills and attention to detail
- Comfortable working with computers, email, and data entry
- Good written and verbal communication skills
- Dependable and punctual
- Able to manage multiple tasks and follow-ups
- Willing to learn and take on new responsibilities
- Previous administrative, receptionist, or customer service experience is an asset, but not required

Position Details

Job Types: Full-time, Permanent
Work Location: In person
Schedule: Monday to Friday, 8-hour day shifts
Weekends: No weekends

Perks

- Casual dress
- Dental care
- Extended health care
- Vision care
- Paid time off
- On-site parking

Benefits:

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Reception/Administrative Assistant (Canada)
🏢 Kalo Insurance
📍 Canada