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Apply By: Tuesday, August 18, 2026 11:59 pm EDT

Collective Bargaining Program Administrative Officer - Unilingual (English) and Bilingual (English/French)

Job ID:

247135

Posting status:

Open

Organization:

Ministry of Labour, Immigration, Training and Skills Development

Division:

Labour Relations Solutions Division / Strategic Initiatives Branch

City:

Toronto

Position(s) language:

Both English and bilingual

Job term:

3 Temporary assignments/contracts for up to 12 months with the possibility of extension

Job code:

09OAD - Office Administration 09

Salary:

$28.14 - $32.82 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Are you a labour relations professional with experience in collective bargaining administration?

The Labour Relations Solutions Division is looking for enthusiastic, analytical and organized administrative professionals (Bilingual ( English/French)and English) to join our collaborative setting where you will bring your proven excellent critical thinking and time-management skills to validate and process applications and monitor and update records pursuant to various legislation while managing multiple assignments; and contribute to collaborating on future digital modernization initiatives.
About us:

The Strategic Initiatives Branch supports mediation and arbitration services providing administrative assistance by processing requests for the appointment of a conciliator/mediator, arbitrator and/or nominee in accordance with existing legislation and interprets and applies relevant labour legislation to ensure compliance with matters of jurisdiction, timeliness and Ministerial authority. The Branch manages a public database for collective bargaining in Ontario. It also maintains an accessible online repository of collective agreements and arbitration awards.

About the job

In this position, you will:

- Accurately validate and process requests for the appointment of a conciliator or mediator, arbitrator, and/or nominee in accordance with existing legislation;
- Interpret and apply relevant labour legislation to ensure compliance with matters of jurisdiction, timeliness, and Ministerial authority in the provision of conciliation, mediation, and arbitration services, ensuring full compliance;
- Monitor and collect data on the status of collective agreement negotiations in Ontario by creating, maintaining, and updating information online in the case management database
- Establish and foster collaborative relationships providing clerical services to a diverse group of labour relations clients and stakeholders

What you bring to the team

Mandatory (bilingual position only)

- You must possess oral and written French language skills at the advanced level. Your proficiency level will be confirmed before hire.

Collective Bargaining knowledge:

You have:

- knowledge of compensation and benefits (including base wage classifications for different industries wage increase rates/lump sum/special adjustment types/ benefits, etc.);




- knowledge of labour relations terminology by interpreting and applying relevant labour legislation to ensure compliance with matters of jurisdiction, timeliness and Ministerial authority in the provision of the program services, ensuring full compliance;
- knowledge and understanding of appropriate sections of the Ontario Labour Relations Act, 1995;
- ability to interpret and apply various labour legislation such as Labour Relations Act, 1995, Fire Protection and Prevention Act, Hospital Labour Disputes Arbitration Act, etc.;
- knowledge of collective bargaining/dispute resolution processes, principles, practices and terminology used in collective bargaining;
- knowledge of Ministry of Labour guidelines and requirements relating to protection of confidential information and related OPS standards to maintain confidentiality of bargaining process

Communication and interpersonal skills:

- you can tactically communicate with multiple stakeholders (employers/unions/management officials/the public) using diplomacy and discretion;
- you are capable of building and maintaining strong collaborative relationships with collective bargaining parties in all industries in Ontario;
- you can work independently or as part of a team;
- you can handle client enquiries in order to contribute to a harmonious labour relations environment in Ontario while respecting branch confidentiality procedures

Analytical, research and problem-solving skills:

- you can identify inconsistencies, discrepancies, irregularities and use comprehensive knowledge of policies and procedures to make the appropriate inquiries and resolve issues
- you can extract and interpret settlement information from collective agreements in all industries

Organizational and time management skills:

- you can maintain records with accuracy and keep up-to-date records to ensure the maximum value of the collective bargaining information system
- you have the ability to generate, organize and format basic reports based on existing data
- you have strong time management and self-motivation skills to effectively manage multi-assignments with various timelines
- you can work under pressure with competing legislative deadlines and perform work with limited supervision

Computer Skills:

- You are proficient with Microsoft Office: Word, Outlook, Excel, PowerPoint, PDF, SQL, SAS

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals,



as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

- diversity, equity and inclusion initiatives
- accessibility
- Anti-Racism Policy

Additional information:

Apply by:

Tuesday, August 18, 2026 11:59 pm EDT

Position details:

- 2 English Temporary, duration up to 12 months, 400 University Ave, Toronto, Toronto Region
- 1 Bilingual English/French Temporary, duration up to 12 months, 400 University Ave, Toronto, Toronto Region

Compensation group:

Ontario Public Service Employees Union

Work hours:

Schedule 3.7

Category:

Administrative and Support Services

Posted on:

Tuesday, August 4, 2026

Note:

- This ad is also available in French.
- C-LB-247135/26(3)

How to apply:

- You must apply online.

- Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

- Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

- Read the job description to make sure you understand this job.

- OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

- If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

Strengthening Ontario, together

📌 Collective Bargaining Program Administrative Officer - Unilingual (English) and Bilingual (English/French)
🏢 Ministry of Labour, Immigration, Training and Skills Development
📍 Canada