Job Overview
We are seeking a motivated and dynamic Inbound and Outbound Sales Representative to join our team. This role is essential in driving sales and providing exceptional customer service. The ideal candidate is a compassionate agent who's able to work with clients' needs.
Responsibilities
- Respond promptly to inbound inquiries from potential customers.
- Work though existing databases for outbound sales leads.
- Present product features and benefits effectively to prospective clients.
- Utilize technical sales knowledge to address customer questions and concerns.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Collaborate with team members to develop strategies for improving sales processes.
- Provide exceptional customer service throughout the sales cycle, ensuring a positive experience.
Skills
- Proven experience in a call centre and inbount/outbound phone sales.
- Strong communication skills in English, both verbal and written.
- Ability to negotiate effectively and close deals.
- Familiarity with telemarketing practices is a plus; although this is NOT a telemarketing role
- Excellent customer service skills with a focus on building relationships.
- Strong organizational skills with attention to detail.
Job Type: Full-time
Pay: $24.00-$40.00 per hour
Benefits:
- In office parking
- Paid time off
Experience:
- call centre: 1 year (preferred)
- Sales: 1 year (required)
Work Location: In person
📌 Inbound and Outbound Sales Advisor (Canada)
🏢 Records Management
📍 Canada
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