Job Summary
We are seeking an experienced and dynamic Supervisor to oversee daily operations within our hospitality or food service establishment. The successful candidate will be responsible for managing a team, ensuring high standards of food preparation, safety, and customer service. This role offers an excellent opportunity for someone with a passion for culinary arts and leadership to contribute to a vibrant team environment. The Supervisor will play a key role in maintaining operational efficiency, fostering team development, and upholding our commitment to exceptional service quality.

Responsibilities

- Lead and supervise the daily activities of the kitchen and front-of-house staff, ensuring smooth operations.
- Oversee food preparation and cooking processes to maintain quality standards and consistency.
- Manage team schedules, delegate tasks, and monitor performance to optimise productivity.
- Ensure compliance with food safety regulations and hygiene standards across all areas of operation.
- Assist in training new staff members in food production, service procedures, and safety protocols.
- Monitor inventory levels, place orders for supplies, and manage stock rotation effectively.
- Handle customer enquiries or complaints professionally, ensuring high levels of satisfaction.




- Collaborate with management to develop menus or service offerings aligned with brand standards.
- Maintain a clean, organised workspace that adheres to health and safety regulations at all times.

Qualifications

- Proven experience in supervising within a restaurant, hotel, or hospitality setting.
- Strong background in food preparation, cooking, and culinary techniques.
- Demonstrable leadership skills with the ability to manage teams effectively.
- Knowledge of food safety standards and best practices in food production.
- Experience in managing restaurant or kitchen operations is highly desirable.
- Excellent organisational skills with the ability to multitask under pressure.
- Good communication skills and a professional attitude towards team management and customer service.
- Previous experience in serving or hospitality roles is advantageous but not essential. This position offers an engaging environment for motivated individuals eager to advance their careers within the hospitality industry while ensuring exceptional guest experiences through effective supervision and operational excellence.

Job Types: Full-time, Permanent

Pay: $18.10 per hour

Work Location: In person

📌 Shift Supervisor (Canada)
🏢 Tim Hortons
📍 Canada