Experienced Hygiene Coordinator | Full-Time

Are you an experienced dental administrator who knows how to keep a hygiene schedule productive, patients connected to their care, and the day running smoothly?

An established and growing dental practice is looking for a strong, dependable Hygiene Coordinator to join its team.

This is an important position within the practice, and we’re looking for someone who brings both experience and initiative to the role. You understand that a successful hygiene program is about more than filling openings—it’s about building relationships with patients, creating consistency, supporting patient retention, and ensuring patients receive the ongoing care they need.

Previous dental reception/administration experience and Dentrix experience are required for this position.

The Role

As our Hygiene Coordinator, you will take ownership of the hygiene schedule and continuing-care program while helping create an organized, welcoming experience for every patient.

Your responsibilities will include:

- Managing and maintaining a productive hygiene schedule
- Proactively identifying and filling openings to minimize downtime
- Managing continuing care, recall, and patient reactivation
- Contacting overdue patients and helping them return to regular care
- Pre-booking and confirming future hygiene appointments
- Monitoring upcoming schedules and identifying potential gaps before they become a problem
- Managing short-notice cancellations and maintaining an effective priority/cancellation list
- Coordinating periodontal maintenance and appropriate hygiene intervals
- Reviewing patient accounts and insurance information
- Verifying dental benefits and assisting patients with insurance questions
- Processing insurance claims, pre-determinations, estimates, and EOBs as required
- Maintaining accurate and complete patient records in Dentrix
- Communicating professionally and warmly with patients by phone, email, and in person
- Working closely with hygienists, dentists, assistants, and the administrative team to ensure seamless patient visits
- Supporting front-desk and administrative responsibilities as needed

What We’re Looking For





We’re looking for someone with dental experience who understands the importance of the hygiene department to both patient care and the overall success of the practice.

Required Qualifications

- Previous Dentrix experience
- Previous dental reception/administration experience
- Experience with hygiene scheduling, recall, and continuing care
- Strong understanding of dental insurance and benefits
- Experience with claims, pre-determinations, estimates, and EOBs
- Confidence communicating with patients regarding appointments, treatment, fees, and insurance
- Strong scheduling, organizational, and administrative skills

Who You Are

You’re someone who takes pride in your work and takes ownership of your responsibilities.

You look ahead, recognize potential gaps, and take action.

You’re comfortable picking up the phone and connecting with patients. You can be persistent without being pushy, and you understand how to build genuine relationships that keep patients engaged in their care.

You are:

- Proactive and naturally look ahead
- Highly organized and detail-oriented
- Reliable, accountable, and consistent
- Comfortable working toward scheduling and reactivation goals
- Warm and professional with patients
- Confident communicating with patients and team members
- Able to manage multiple priorities in a busy environment
- A strong problem-solver who can adapt when the day changes
- Someone who follows through and doesn’t let important details fall through the cracks
- A team player who is willing to step in and help when needed

More Than Filling a Schedule

The right Hygiene Coordinator understands the difference between simply booking appointments and building a successful continuing-care program.

You’ll know your patients. You’ll recognize when someone is overdue. You’ll notice gaps

Why Join Us?

You’ll be joining an established, growing dental practice that values exceptional patient care, strong systems, communication, and teamwork.

We offer:

- A supportive and collaborative team environment




- An established patient base and active hygiene program
- Strong systems and an organized practice
- A position where your contribution has a direct impact on the success of the office
- Stability and long-term growth potential
- An environment where initiative, accountability, and great work are valued

How to Apply

If you’re an experienced dental administrator who knows Dentrix, has previous dental reception experience, and understands how to successfully manage a hygiene and continuing-care program, we’d like to hear from you.

Please submit your resume along with a brief introduction outlining your:

- Dental reception/administration experience
- Experience using Dentrix
- Experience with hygiene scheduling, recall, and patient reactivation

Professional References

Qualified references will be a required part of our hiring process.

Candidates who progress through the interview process will be asked to provide references from current or recent dental employment, including a dentist, practice owner, office manager, or direct supervisor who can speak to your work performance, reliability, professionalism, and experience.

References must be professional and supervisory in nature. Personal references, friends, family members, or colleagues who did not directly supervise your work will not be accepted in place of a professional reference.

We understand that confidentiality is important when exploring a new opportunity. A current employer will not be contacted without your knowledge and permission. However, candidates must be willing and able to provide appropriate professional supervisory references before an offer of employment is finalized.

Please Note

Dentrix experience and previous dental reception/administration experience are required to be considered for this position.

This recruitment process is being conducted confidentially. Additional information regarding the practice and location will be shared with candidates who progress through the interview process.

All applications and inquiries will be handled with discretion.

Application question(s):

- Are you able to provide professional references during the interviewing process

Experience:

- Dentrix: 1 year (required)
- Dental Admin: 1 year (required)

Work Location: In person

📌 Dental Administrator (Canada)
🏢 Recognized
📍 Canada