Overview
We are seeking a friendly and professional person to join our hospitality team as a Host/Hostess. The ideal candidate will serve as the welcoming face of our great restaurant, ensuring guests have a positive first impression and a memorable dining experience. This role requires excellent communication skills, a warm demeanor, a big smile and the ability to manage guest flow efficiently. Prior experience in food service or hospitality is preferred but not mandatory, as training will be provided. The Host/Hostess plays a vital role in maintaining smooth operations and delivering exceptional customer service in a fast-paced environment.

Responsibilities

- Greet guests warmly upon arrival and manage reservations with professionalism and courtesy
- Escort guests to their tables, providing menus and answering initial questions about the menu or the restaurant in general
- Manage waitlists and seating arrangements to optimize table turnover while maintaining guest satisfaction
- Handle phone inquiries with proper phone etiquette, assisting with reservations or general questions
- Maintain cleanliness and organization of the host stand area




- Coordinate with servers and kitchen staff to ensure timely seating and service flow
- Assist guests with special requests or accommodations, ensuring their needs are met promptly
- Operate POS systems such as Micros POS and Open Table for reservations or seating management when required
- Uphold brand standards by providing attentive service and fostering a welcoming atmosphere

Skills

- Friendly and charismatic personality
- Excellent communication skills, including phone etiquette and interpersonal skills
- Ability to work efficiently in a fast-paced workplace while maintaining professionalism
- Good organizational skills to manage reservations, waitlists, and guest flow effectively
- Ability to handle multiple tasks simultaneously with attention to detail
- Flexibility to work evenings and weekends ,including holidays, as needed

This position offers an engaging work environment where your hospitality skills can shine. We value team players who are committed to delivering outstanding guest experiences.

Pay: From $15.35 per hour

Work Location: In person

📌 Host/Hostess (Canada)
🏢 Montana's BBQ & Bar
📍 Canada