For over 42 years, APO Products Ltd. has been a leading importer and supplier of Asian food (grocery, frozen and seafood) and non food products in Canada. We enhance lives by connecting people and culture and are committed to providing quality products at competitive prices and with excellent customer service. Our core values of driven, integrity, growth, teamwork and service, guide our business and the way we work. We believe our employees are the reason for our success and are committed to providing a positive work environment.

We are experiencing tremendous growth in our business and are looking for exceptional candidates to join our warehouse operations team or customer service team as an office clerk.

This is a permanent, full time position, Monday to Friday, 42.5 hours per week, 7:00am to 4:00pm, or 8:00am to 5:00pm in our Toronto office.

Responsibilities include:

Assist operational team by processing outbound documents such as invoices, bill of lading, packing lists, shipping label, product labels.

Coordinate and liaise between warehouse operations teams and sales/customer service teams.

Order-Data Entry, Filing, Photocopying, contacting and dealing with customer service inquiries through the phone, email,



or fax, offering current products / promotions to customers on a daily basis.

The ideal candidate

- Date Entry minimum 50 WPM
- Excellent organizational skills and ability to work with minimal supervision in a fast-paced office environment
- Attention to detail & accuracy
- Proficiency in MS Word, Excel & Outlook
- AccPac (Sage 300) experience is an asset
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Extremely punctual, reliable, and organized
- Ability to multi-task, prioritize, and manage time effectively
- Team player with positive attitude and willingness to learn new tasks
- Bilingual English, Tagalog, and Mandarin, Vietnamese, French

Job Types: Full-time, Permanent

Pay: From $18.00 per hour

Benefits:

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking

Education:

- Secondary School (preferred)

Language:

- Mandarin (required)
- Tagalog (required)
- Vietnamese (preferred)
- French (preferred)

Work Location: In person

📌 Office Clerk (General) (Canada)
🏢 APO Products
📍 Canada