Overview

Join our dynamic automotive team as an Automotive Service Advisor, where your enthusiasm and mechanical knowledge will drive exceptional customer experiences. In this energetic role, you'll serve as the vital link between our valued customers and our skilled technicians, ensuring vehicle repairs and maintenance are handled efficiently and professionally. Your ability to communicate clearly, upsell services confidently, and deliver outstanding customer service will help us maintain our reputation for excellence. This paid position offers a rewarding prospect to grow your career in the automotive industry while making a tangible difference in our customers’ lives.

Responsibilities

- Greet customers warmly and listen attentively to understand their vehicle concerns and service needs
- Clearly explain repair recommendations, maintenance options, and service procedures to customers
- Coordinate with technicians to prioritize repairs and ensure timely completion of work
- Upsell additional services or maintenance based on customer needs and vehicle condition
- Handle cash transactions accurately and process payments efficiently




- Maintain detailed service records, work orders, and customer communication logs
- Provide exceptional customer service by addressing questions, resolving issues, and ensuring satisfaction throughout the service process

Qualifications

- Previous dealership experience or automotive service advising background preferred
- Mechanical knowledge gained through mechanic experience or technical training
- Strong understanding of automotive repair processes and mechanical systems
- Excellent customer service skills with a positive, professional attitude
- Ability to upsell services tactfully while prioritizing customer needs
- Experience with sales techniques and cash handling procedures
- Effective communication skills to explain technical information clearly to customers

Join us in delivering top-tier automotive care with energy, professionalism, and a passion for helping customers get back on the road confidently!

Pay: From $20.00 per hour

Work Location: In person

📌 Automotive Service Advisor (Canada)
🏢 Fesserton Auto
📍 Canada