North Star Ford is looking for a Service Manager at our Confed location!

Do you exhibit high energy and enthusiasm, demonstrate an attitude of service to customers, both internal and external, demonstrate that you are a person of high integrity, inside and outside of work, have the ability to be a coach and manage performance in both positive and negative circumstances? If yes, then this may be just the fit for you!

The primary role of the Service Manager is to be responsible for the supervision and leadership of the dealership's service department and respond to customer complaints and inquiries in a courteous and professional manner. The Service Manager will effectively and efficiently manage the development and direction of the service team to drive the growth of revenue, technical productivity, and quality assurance and to promote a high level of customer satisfaction. The role ensures service efficiency, productivity, quality assurance, and compliance with company, manufacturer, and regulatory standards.

PAY PLAN: Base + Commission

To apply for this position, you must:

· 2 or more years' previous management experience in a technical environment with proven leadership abilities preferred.

· AST Journeyman Red Seal is preferred but not required.

· Effective leadership skills, with a strong focus on operations and business processes.

· Able to identify key issues and creatively and strategically overcome internal challenges or obstacles.

· A clear and solid understanding of personnel policies, practices, and procedures and other operational issues faced by the organization.

· Effective attention to detail and a high degree of accuracy.





· High level of integrity, confidentially, and accountability.

· Proven mechanical abilities, and strong working knowledge of mechanical application and repair techniques.

· Ability to work independently in a busy environment.

· Experience with routine maintenance operations.

· Demonstrated knowledge of inventory control techniques and procedures.

· Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.

· Able to effectively communicate both verbally and in writing.

· Able to work well under pressure.

· Strong attention to detail.

· Able to communicate with people sensitively, tactfully, diplomatically, and professionally always.

If you have a proven record of sales, organizational abilities, are focused on helping others and being a Leader, we want you to talk to you!

Our Benefits are unmatched in the automotive industry. They include 100% paid prescription coverage, Health and Dental, Gym Memberships and a Pension Plan to name a few!

We thank all candidates for their application however only those to be considered for interview will be contacted directly.

Job Types: Full time, Permanent

Pay: Up to $160,000.00 per year

Perks:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care

Application question(s):

- Do you currently live in Fort McMurray or surrounding area? If not, are you prepared to relocate?

Experience:

- Customer Service/Sales: 2 years (required)
- Supervising/Management: 2 years (required)
- Automotive Service : 1 year (preferred)

Work Location: In person

📌 Automotive Service Manager (Fort McMurray)
🏢 NORTHSTAR AUTO GROUP
📍 Fort McMurray