INTERNAL/EXTERNAL

Position Type: Part-time, Permanent, Bargaining Unit
Number of Positions: 2

Reason for Posting: Existing Vacancy
Rate: $25.72 per hour
Vacation: 8% Vacation Pay
Hours: 15 hours per week, Saturdays and Sundays, Evenings 4pm-12am
Supervisor: Weekend Supervisor, Dunn Housing
Posting Date: August 5, 2026
Application Deadline: August 17, 2026
Location: 90 Dunn Ave, Toronto

Why Fred Victor?
For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to
improve the health, income and housing stability of people experiencing poverty and homelessness. We are
committed to ending homelessness, one person at a time.

The 90 Dunn Avenue Housing Program works in collaboration with the University Health Network’s Social Medicine
team to support people who are experiencing chronic homelessness who have been high users of Emergency
Departments, with some focus on people with disabilities and Indigenous Peoples; to access and maintain alternative
supported housing. This program aims to provide a safe space for individuals experiencing deep poverty with a history of
chronic homelessness and often the long-term effects of trauma and substance use. Dunn Housing provides housing
with supports, including case management, on site 24 hours per day, 7 days per week. The program serves tenants
through a harm reduction, eviction prevention and community engagement framework to reduce their isolation and
build community through engaging programs and activities.

Does this sound like work you want to be a part of?
We offer a caring and collaborative environment, an opportunity to join a diverse team of caring professionals and a
chance to make a difference. With over 75 programs and 25 sites, there are lots of opportunities to grow your
career with us. Many members of the management team started in relief and front-line roles.

What You Will Do:
The Weekend Housing Support Worker will:

Provide welcoming, friendly and professional front desk support for the tenants at 90 Dunn Avenue

Support the program by answering phones, fielding tenant questions, taking work orders, assisting with
medication, giving notices and liaising with other workers and professionals

Utilize community development, facilitative management, and conflict resolution approaches to facilitate
supportive, co-operative living and support tenants to develop skills to live cooperatively in shared
accommodation.

Facilitate monthly tenant meetings, plan agenda, take minutes and share to all tenants

Complete annual community needs assessments and create programming based on the communities needs

Conduct monthly check ins and Housing Assessment tools for tenants who are not assigned to Life Skills or
Eviction Prevention Case Managers.

Make appropriate referrals to other supports and resources as required.

Facilitate and participate in case conferences and meetings with other workers who also provide support for
the tenants.

Facilitate quarterly apartment meetings, introductions and conflict resolution processes. Work with




individual tenants to participate in decisions regarding housing. Facilitate, encourage and promote tenant
participation in various committees, activities and events. Actively work with tenants to address safety and
security.

Educate tenants about their tenancy responsibilities and their on-going responsibilities to maintain their
housing. Know and be conversant in the Residential Tenancies Act, and in particular, areas on non-payment
of rent and non-compliance of the tenancy agreement.

Identify, intervene and deescalate crisis situations and work with tenants to develop crisis management
skills

Create plans to assist with any housing related issues such as; behaviour, social isolation, mental health
care, substance use and hygiene issues by encouraging and supporting tenants to problem solve and to
access community resources

Work from trauma informed, community development, harm reduction, client centered and collaborative
approaches

Work as part of the Housing Team

Work in collaboration with University Health Network’s clinical and health navigation teams to support
tenants to achieve their health and housing related goals

This position requires respect for, and expertise working with, tenants who are facing mental health issues,
addictions, abuse and social isolation and who come from racially and ethnically diverse backgrounds.

What You Bring to the Team:

Strong understanding of social support systems for people experiencing homelessness (Ontario Works, ODSP,
CPP, Community based resources, etc)

Strong understanding of a strengths-based approach to supporting people experiencing homelessness that
reinforces one’s dignity and agency

Demonstrated experience providing support within a harm reduction, restorative justice and anti-oppression
based framework.

Strong customer service skills
Highly developed written and oral communication skills
Strong understanding of and experience in community development practices
Well developed conflict resolution and negotiation skills and crisis management skills
Ability to work productively within a team setting
Strong organizational skills; highly developed ability to prioritize work through short and long term goals and

remain flexible

Well developed interpersonal skills that will produce effective, productive and appropriate relationships with
the tenants, community, external agencies and staff at Fred Victor

Proven ability to constructively give and receive feedback
Highly developed understanding of and proven ability to communicate appropriate skilled boundaries
Proven ability to challenge organization, staff and tenant communities in a positive and creative way to effect

better service
Knowledge of community-based resources




Knowledge of the Residential Tenancies Act
Experience with and proven responsibility handling money
Sound knowledge and understanding of Health Systems navigation and an ability to collaborate with clinical

supports (an asset)

What sets you apart:

Passion for working in a housing setting providing services that are eviction prevention, harm reduction and
restorative justice focused

Commitment to community development and programming that is reflexive to the needs and interests of the
community

Dedication to advocacy and prioritizing people who use drugs as experts of their own lives

Working Conditions:

As the housing department is a 24-hour operational facility, staff may occasionally be required to cover shifts in
emergency situations, including overnights

There is a likelihood of exposure to unpredictable behavior, unpleasant odors, bodily fluids and pests including
bedbugs, mice and cockroaches.

All employees must expect to be in potentially threatening situations.

This is stressful and emotionally challenging work that deals with vicarious trauma, grief and compassion fatigue
on a regular basis

Required to travel to Fred Victor’s program and administration locations

Travel will be by public transportation, unless approved to use personal vehicle

Must be willing to work with pets as many tenants have pets.

Compensation and Benefits

For the Weekend Housing Support Worker position, Fred Victor offers an hourly rate of $25.72
8% Vacation Pay
Access to employee and family assistance plan

How You Can Apply
Internal employees who are interested in this opportunity are encouraged to apply through ADP by navigating to
Myself > Talent > Career Centre. External candidates may apply using this link: Fred Victor ADP Career Centre or by
scanning the QR code:

Please note that we are currently soft-launching our new online hiring system through ADP.
During this transition, not all job postings are available in the system yet. We appreciate your
patience as we work through this transition. As part of the application process, applicants are
asked to upload their resume and a cover letter as one document describing their interest in
joining the Fred Victor team.

A Police Record Check is required by the final candidate prior to hiring.

Accessibility & Accommodation
Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and
respected, and where every employee has the opportunity to realize their potential. As such, we welcome and
encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons
across the spectrum of sexual orientation and gender identities and have lived-experience.

If you are a person with a disability and require accommodation and/or assistance during the application process, please
contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received
relating to accommodation requests will be treated with confidentiality.

📌 Weekend Housing Support Worker (Canada)
🏢 Fred Victor
📍 Canada