The Medical Secretary is an integral part of the busy, dynamic, and growing academic Endocrinology clinics at Mount Sinai Hospital. We are a state-of-the-art medical clinic and electronically integrated with Accuro, Canada’s number one single platform EMR, facilitating optimal clinic efficiency. In this role, you will be expected to exercise sound judgment and independence while managing day-to-day program related activities. You will demonstrate a strong commitment to quality customer service, applying excellent problem solving and communication skills to ensure the success of the clinic. The position reports to the clinic physician directly.

In this role you will:

- Schedule outpatient clinics
- Answer and return phone calls from patients and doctor’s offices in a timely manner
- Medical document filing either in paper charts or electronic patient records
- Manage clinics: create new patient charts, welcome patients, book follow-up appointments, book investigations
- Patient communication: dates and times of scheduled tests and consultations, results on occasion
- Manage consult notes: Ensure all patients seen have consult notes, that consult notes are sent to the referring and CC physicians in a timely manner
- Order and restock clinical and office supplies
- Manage incoming and outgoing mail
- Assist with OHIP billing and payments for uninsured services
- Other additional administrative responsibilities, such as the scheduling of medical resident trainees who rotate through the clinic
- Note: No dictation work will be required as patient notes are electronically dictated




- Perform other duties consistent with the job classification as required

Job Requirements:
Mandatory

- Successful completion of post-secondary education in office administration or related field of study from an accredited educational institution
- 1 year of related administrative experience
- Educational or work experience with office administration
- Requires previous experience with medical records and maintenance of an electronic medical record (EMR) program

Preferred

- Accuro experience would be an asset
- Previous experience in a healthcare or academic setting

Skills and Knowledge

- Advanced technical skills and proficiency with MS office and other medical software Superior organization skills and ability to prioritize competing tasks
- Strong work ethic, professionalism, dependability and reliability
- Ability to make decisions, exercise judgment and take initiative in dealing with confidential information and/or in responding to inquiries
- Flexible with ability to work efficiently in a fast-paced, multitasking and dynamic environment
- Excellent oral and written communication skills are required, excellent interpersonal and professional skills, an ability to work with established team and/or independently as required
- Demonstrated satisfactory work performance and attendance history

If this sounds like you and you feel ready to build your secretary career within our hospital, apply now and let us know why you’d be a great addition to our team.

Job Type: Full Time

Hours: 37.5 hours per week

Vacancy Type: Current/Replacement Vacancy

Union: Non-Union

📌 Medical Secretary (Canada)
🏢 Sinai Health
📍 Canada