Position Profile – Order Desk Coordinator

C.B.Powell (CBP) is a 3rd generation, 80-year-old family run food distributor that services the Canadian retail, industrial and foodservice channels nationally. Through a long history of tradition, our company’s culture of collaboration, family values, transparency and accountability is what drives our success. We believe that our competitive advantage comes from our people. Our culture is part of our DNA -we are a company with a heart and soul, and our people care just as much. Our talented teams are encouraged to bring their best selves to work each day.

CBP is looking for a driven, hardworking Order Desk Coordinator to assist with customer service, order management, invoicing and claims. The Order Desk Coordinator will be responsible for a variety of activities including processing Customer orders, invoicing, order tracking, processing claims, data management, etc.

This is an in Office Position.

A detail-oriented individual that is receptive to change and motivated by challenges will thrive in this role. A sound business acumen, and a healthy ability to work independently and collaboratively is essential to this role.

JOB RESPONSIBILITIES:

· Order Management

· Invoicing & Credits





· Customer Liaison

· Fill Rate and Non Compliance Reconciliation

· EDI terminology Knowledge

· Ability to run sales reports for various principals and brands

· Portal management for various customer base including PO extensions, No show exceptions etc.

· Carrier Management

JOB REQUIREMENTS:

· University Degree in Business or other related field

· Minimum of 2 years’ experience in Logistics

· Must be well organized & detailed oriented

· Strong analytical and problem-solving skills

· Proficient in Microsoft Office programs: Microsoft Word, Excel, Power Point

At CBP, our culture is at the heart of our company. We offer a comprehensive benefits package including health insurance, retirement plan and adjusted work hours. All benefits are subject to change. CBP is an equal opportunity employer.

Job Type: Full-time

Pay: $45,000.00-$52,000.00 per year

Advantages:

- Company events
- Dental care
- Extended health care
- On-site parking

Application question(s):

- Do you have experience with EDI orders?
- How many years of Order Management Experience do you have?

Work Location: In person

📌 Order Desk Coordinator (Canada)
🏢 C.B. Powell
📍 Canada