OVERVIEW

Pacific Assistance Dogs Society (PADS) is seeking an experienced Volunteer Coordinator to join our team in Calgary!

At Pacific Assistance Dogs

Society (PADS), we’re dedicated to changing lives, one dog at a time. We’re looking for a passionate and skilled individual to join us as Volunteer Coordinator, helping us fulfill our mission of providing assistance dogs to our waiting clients. ABOUT US

At PADS, we foster a constructive, cooperative, and welcoming team setting. Our commitment is to cultivate an empowering environment for our team. We value a sustainable work-life balance and believe that work should be fun! We approach challenges with a growth mindset, striving for improvement and innovation. As a Volunteer Coordinator, you’ll embody PADS’ core values, including a commitment to compassion, transparency, and the ethical treatment of dogs.

ABOUT THE POSITION The Volunteer Coordinator (AB) supports the Senior Manager, Volunteers by recruiting, onboarding, coordinating, and stewarding PADS volunteers in Calgary. This position is the first point of contact for Calgary volunteer applicants and remains connected to volunteers throughout their journey with PADS.

Working closely with the Fundraising, Communications and Programs teams, both in Calgary and organization-wide, this role ensures that staff, volunteers and prospective volunteers in Calgary are supported now and as we grow our community. WHAT YOU’LL DO

Recruitment

Plan and execute volunteer recruitment events in accordance with the overall strategy and workplan

Answer queries from members of the public who are interested in volunteering (in person, by phone, or by email)

Give presentations for organizations and businesses whose values align with PADS and whose members may be interested in volunteering

Host regular information sessions, in collaboration with PADS long-term volunteers

Monitor and respond to any Calgary-specific social media groups regarding volunteering

Onboarding

Review volunteer applications and assess suitability for various volunteer roles

Conduct home visits for applicants considering dog-handling roles

Deliver orientation sessions for new volunteers, including facility orientation and orientation specific to their volunteer role





Assist with puppy pick-ups by supporting new raisers and/or preparing and distributing puppy kits

Redeployment of volunteers who are returning after a break or looking for a new volunteer role within the organization

Coordination

Communicate organizational news and upcoming events to Calgary volunteer base via appropriate channels

Act as Fundraising Liaison between Calgary volunteers and the Fundraising team, ensuring volunteer presence at fundraising events and presentations

With the Senior Manager, Volunteers develop role descriptions for Calgary based volunteers and with the Manager, Fundraising (AB), develop fundraising or event specific role descriptions

Manage volunteer puppy sitter requests and make puppy and dog sitting arrangements for Calgary as part of the Volunteer Services Sitting Team

Assist with matching puppy sitting requests to available volunteers for other regions as necessary

Assist with puppy transport arrangements between regions as required

Track all volunteer activity, communication and stewardship in the CRM

Liaise with and support other Calgary staff, including training staff regarding volunteer performance management; elevate issues as needed

Stewardship

Plan and execute volunteer appreciation events for Calgary volunteers

Recognize volunteer contributions by thanking volunteers verbally, via email, and through other PADS initiatives such as Wag of the Week

Organize and support logistics of volunteer Town Halls (in-person and online)

Other Duties

Supports day-to-day operational needs, including maintaining cleanliness in shared areas and company vehicle

Participate in all-staff meetings, training opportunities and other organization-wide initiatives EXPERIENCE & BEHAVIORAL QUALIFICATIONS

3+ years managing volunteers

Experience with presentations and speaking in front of groups

Organized, adaptable and comfortable managing multiple priorities

Builds strong,



collaborative relationships and prioritizes the needs of people in all day-to-day responsibilities

Experience working with and around dogs preferred

Ability to travel occasionally to other PADS locations (Okanagan and Metro Vancouver)

EDUCATIONAL & TECHNICAL QUALIFICATIONS

Post-secondary education including volunteer management, volunteer resource management, volunteer administration, or other related field

Minimum of a class 5 Alberta drivers’ license

Experience with Salesforce or similar CRMs considered an asset WORKING CONDITIONS & COMPENSATION

Physical Efforts

Occasionally lifting of loads up to 50lbs as we set up outreach booths and have a presence at community events Physical Environment

Standard office environment

Hybrid and in-office work environment

Occasional evening or weekend work may be required

Sensory Attention

Use of computer monitors is required

Frequent interactions and physical contact with dogs and puppies

Interactions with the public

Location: Calgary, AB

Employment Type: Full-time Work Arrangement: Based at our Calgary Campus in a standard office setting, hybrid work a possibility.

Hours: Monday to Friday, 7.5 hours per day, with the occasional additional evenings and weekends.

Compensation: $ 55,000 annually as a starting salary based on a 37.5-hour work week. A perks package is available after the 3-month probation period.

BE YOU. WITH US. We serve communities that are greater and stronger because of their diversity. What makes YOU different is worth both celebrating and cultivating. PADS is committed to equality across race, gender, age, religion, identity, ability, and experience.

We invite you to bring your whole self to our team, helping us to change lives, one dog—and person—at a time. Accommodation will be provided in all parts of the hiring process. Applicants are invited to make required accommodations known in advance.

HOW TO APPLY

Apply online: https://pads.ca/calgary-volunteer-coordinator/

Application Deadline: Friday, August 28, 2026. We thank all applicants for their interest and will contact only those applicants selected for further consideration. Please note that submissions will be reviewed on an ongoing basis, and therefore early submission is encouraged. The position is available immediately.

📌 Alberta Volunteer Coordinator (Calgary)
🏢 Pacific Assistance Dogs Society (PADS)
📍 Calgary