Elevate customer satisfaction as a Bilingual Customer Service Specialist at Techo-Bloc. This role focuses on accurate order processing and high-touch support across North America. As a key point of contact for dealers, you will ensure prompt order management and resolution of inquiries.

The ideal candidate will possess strong organizational skills and the ability to work proactively in a agile setting. With a commitment to delivering white-glove service, you will play an essential role in enhancing customer experiences. Key Responsibilities:

- Process and manage customer orders via various channels
- Answer product availability and suggest alternatives
- Follow up on orders and proactively resolve issues
- Take ownership of requests from start to finish
- Collaborate across departments to streamline processes Requirements:
- Bilingual in French and English
- 3+ years’ experience in landscaping or manufacturing
- 1-3 years’ experience in Customer Service or Logistics
- Excellent communication and problem-solving skills
- Experience with Microsoft Dynamics 365 or similar ERP systems Become part of a supportive team at Techo-Bloc, where customer first mindset is key.

📌 Bilingual Customer Service Specialist Techo-Bloc (Quebec City)
🏢 Techo-Bloc
📍 Quebec City