Loshen & Crem is entering an exciting new chapter, and we’re looking for someone to help us share more of what makes this place special.

We are a up-to-date skincare institut built around expert guidance, thoughtful curation, professional esthetics, education, and genuine human connection. We believe great skincare should help people understand their skin — not overwhelm them with noise.

Our approach is personal, intelligent, warm, and intentional. We care deeply about the details, but we also like to have fun along the way. After all, a healthy barrier is important — but so is a healthy sense of humour.

As we grow, we’re looking for someone who can help bring our ideas into the world through content, communications, PR, partnerships, events, and community relationships.

You’ll work closely with our Founder / Marketing & Brand Director and collaborate with leaders across the boutique, esthetics, e-commerce, and operations.

This is a role for someone who loves both creative thinking and making things happen. What you’ll doContent & Communications

You’ll help keep the Loshen story moving consistently across our channels.

You will

Own and maintain our content and communications calendar

Plan social media content across Instagram and other relevant platforms

Write captions, Stories, educational posts, campaign copy, event communication, and other brand messaging

Turn ideas, conversations, client questions, and skin education into thoughtful content

Develop content concepts, interview questions, scripts, and shot lists

Coordinate filming needs with our Director of Operations, who currently supports content capture

Organize photography, video, and creative assets

Coordinate editing and creative production where needed

Schedule and publish content

Help maintain a consistent and recognizable Loshen & Crem voice

Identify upcoming content needs before they become a Sunday-afternoon emergency

Review content performance and help us understand what our community wants more of A big part of the role is simply having great instincts.

Sometimes the best story isn’t sitting inside a marketing plan. It’s happening in the treatment room, during a consultation, at the Skin Atelier, during a launch, or in a question a client asks at the boutique.

We want someone who notices those moments.

PR & Media

You’ll help introduce Loshen & Crem to new audiences through thoughtful public relations.

You may

Research relevant local and national media opportunities

Build relationships with journalists, editors, producers, podcast hosts, and other media contacts

Identify interesting Loshen stories and educational angles

Draft pitches, press releases, media notes, founder bios, and talking points

Coordinate press requests and interviews

Help position members of our team as trusted experts when relevant

Maintain an organized media contact list

Track press mentions and earned coverage





Look for opportunities where Loshen can contribute an informed and interesting perspective For us, great PR isn’t simply about getting attention.

It’s about building credibility, connection, and meaningful awareness.

Partnerships & Community

Relationships are an important part of how we want Loshen to grow.

You’ll help us discover and nurture partnerships with people and organizations that genuinely make sense for the brand.

That might include

Local businesses

Hotels and hospitality partners

Wellness professionals

Community organizations

Creators

Events

Brands

Media partners

Charitable initiatives

Other beautifully unexpected opportunities we haven’t thought of yet

You’ll help

Research potential partners

Develop collaboration ideas

Coordinate outreach and introductions

Keep conversations moving

Organize timelines, deliverables, and assets

Maintain a partnership pipeline

Support collaborative events and experiences

Help evaluate opportunities based on alignment, audience, and potential value

We’re much more interested in the right relationship than the biggest follower count.

Campaigns, Launches & Events

You’ll also help bring larger ideas to life.

You may support

New product launches

Facial and service launches

Brand events

Skin Atelier activations

Seasonal campaigns

Educational initiatives

Community events

Partnerships

Special projects

You’ll coordinate across departments and outside partners to make sure everyone knows what’s happening, what is needed, and when it needs to happen.

Think of yourself as part storyteller, part connector, and part person who gently makes sure the beautiful idea actually gets finished.

Esthetics & Education

Our estheticians have an incredible amount of knowledge, and part of this role is helping that expertise reach more people.

You’ll collaborate with our Esthetics Lead and estheticians to:

Develop educational topics

Build content around common client questions

Plan interviews and expert-led content

Help communicate our approach to professional facials

Support awareness of services and treatment experiences

Share what makes the Loshen approach different in a way that feels approachable and useful

Our philosophy is rooted in personalized care, education, consistency, and long-term skin health rather than quick fixes. And yes, we promise to teach you far more about the skin barrier than you ever expected to know.

Who you’ll work with

You’ll work directly with our Founder / Marketing & Brand Director, who leads overall brand strategy, positioning, campaign direction,



and creative vision.

You’ll also collaborate closely with:

Director of Operations & People

Planning, filming support, timelines, and execution.

E-Commerce & Digital

Product launches, online campaigns, website storytelling, and digital communication.

Boutique Manager

Events, merchandising moments, launches, and what’s happening on the floor.

Esthetics Lead + Estheticians

Skin education, facial awareness, expert content, and service storytelling.

You’ll be connecting quite a few dots — which is exactly why being organized matters.

You’ll probably love this role if…

You

Are a strong writer

Have a great eye and good taste

Love storytelling

Are naturally curious

Enjoy meeting people and building relationships

Feel comfortable reaching out to someone you’ve never met

Have excellent follow-through

Notice details

Enjoy juggling different types of projects

Can take an idea and figure out how to bring it to life

Love being part of a growing business

Enjoy working closely with a founder

Care about brands, culture, design, beauty, wellness, hospitality, or editorial

Are comfortable giving and receiving ideas

Appreciate both creativity and structure

Want ownership rather than simply being handed a list of tasks

Are genuinely excited to learn

You don’t need to arrive knowing everything about skincare.

You do need to be curious.

We can teach you what transepidermal water loss means.

Whether you actually want to work that phrase into dinner-party conversation afterward is entirely up to you.

What we value most

We care about experience, but we care just as much about:

Judgment.

Taste.

Curiosity.

Communication.

Initiative.

Reliability.

And the ability to understand what makes a brand feel special — and protect that feeling as it grows.

Loshen & Crem’s communication is intentionally warm, knowledgeable, honest, supportive, and educational. We’re looking for someone who can learn that language deeply while bringing their own creativity and perspective to the role.

How to apply

Please send us

Your résumé A portfolio, website, social account, writing samples, PR work, or anything else that helps us understand your work A short note telling us what interested you about this role

Three brands whose communication you admire — and tell us what you think they do exceptionally well

Your background doesn’t need to follow one perfect path.

You may come from communications, PR, social media, editorial, hospitality, events, beauty, fashion, wellness, partnerships — or somewhere completely different.

We’re interested in how you think, how you communicate, and what you notice.

Selected finalists may be invited to complete a small paid creative exercise using the Loshen & Crem brand guidelines.

If helping build the next chapter of a thoughtful, growing brand sounds exciting to you, we’d love to meet you.

📌 Brand Content & Communications Coordinator (Edmonton)
🏢 Loshen u0026 Crem
📍 Edmonton