Elevate your career with Bridgewater Bank as a Recovery Associate focusing on mortgages. This hybrid-light role emphasizes exceptional customer service and attention to detail in account recovery. As a Recovery Associate, you will engage with customers and municipalities to manage delinquent mortgage accounts effectively.

Your organizational skills will help you prioritize tasks and streamline processes. With a commitment to customer service excellence, you’ll leverage technology like AI to enhance efficiency throughout your responsibilities. Key Responsibilities:

- Administer tax arrears accounts and ensure compliance
- Analyze financial situations and offer applicable loans
- Communicate with customers regarding insurance policy updates
- Process bankruptcy and consumer proposal documents accurately
- Maintain Bridgewater Bank's high standards of integrity Requirements:
- Post-secondary education in finance or related fields
- Minimum of 3 years' experience in lending environments
- At least 1 year of direct customer service experience
- Robust organizational skills and attention to detail
- Ability to work in a hybrid-light model Become a vital part of a team that values innovation and superior service at Bridgewater Bank.

📌 Bridgewater Bank Recovery Associate Role (Calgary)
🏢 Alberta Motor Association
📍 Calgary