About The Company - Business Analyst at McKesson McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people.

If you want to be part of tomorrow's health today, we want to hear from you.

About The Role Reporting to the Senior Manager of Product Innovation within the Specialty Health business unit at McKesson Canada, this role will be a key contributor to a high-impact product innovation team.

The Business

Analyst will work closely with business, product, and technology partners to help shape and deliver a transformative new platform, using strategic insights to inform the product roadmap and drive meaningful outcomes for our patients. This position is vital for executing high-quality and innovative patient services that align with the Specialty Health business strategy.

Responsibilities include supporting large-scale digital transformation related to patient support programs, specialty pharmacy, data migration strategy, planning, organizing, and overseeing activities related to current and future applications. The role will involve collaborating closely with McKesson Technology and other key internal and external stakeholders to ensure the successful delivery of product roadmaps.

The Ideal Candidate For This Role

Must Be A strategic and analytical thinker who can translate complex business needs into clear, actionable requirements.

Experienced in digital transformation, preferably within specialty healthcare or biopharma environments.

Experience with Salesforce platform, supporting digital product launches and system migrations.

Proficient in business analysis, scrum,



and agile methodologies, with a solid grasp of product development lifecycles.

Skilled at cross-functional collaboration with product, business, and technology teams to drive alignment and execution.

An effective communicator and detail-oriented professional, capable of navigating fast-paced, regulated environments.

Qualifications Bachelor's degree.

Business analysis-related certification is preferred.

3+ years of direct experience in business analysis required.

5+ years of experience in the technology-related fields and industry is preferred.

Experience within the biopharma industry is preferred.

Salesforce experience is preferred.

Responsibilities Serve as a domain expert and advocate for both customers and internal stakeholders, supporting the product team in delivering superior digital experiences, particularly in patient support programs.

Collaborate with product managers, business stakeholders, and Technology teams to gather, document, and translate business requirements into clear, actionable user stories and acceptance criteria.

Analyze current business processes to identify opportunities for improvement, automation, and alignment with strategic goals.

Support the product backlog by refining and prioritizing features based on business value, stakeholder input, and customer behavior insights; ensure development teams remain unblocked.

Lead and participate in agile ceremonies including sprint planning, daily stand-ups, and retrospectives.

Conduct gap analyses and impact assessments for proposed changes or new features and assist in defining and tracking KPIs to measure product success.





Ensure alignment between business goals and technical solutions throughout the product lifecycle and validate that developed features meet business requirements.

Maintain comprehensive documentation and ensure traceability of requirements; contribute to change management and training efforts to support adoption of new solutions.

Use qualitative and quantitative analysis to support product decisions and ensure compliance with privacy regulations and internal policies.

Promote continuous improvement in operational processes and actively support a collaborative, diverse, and inclusive work workplace in line with the "LeadRx" culture.

Benefits At McKesson, we are committed to offering a comprehensive and competitive total rewards package. Our benefits include health, dental, and vision coverage, retirement savings plans, paid time off, and wellness programs designed to support your overall well-being. We also provide opportunities for professional development and career growth through training, mentorship, and internal mobility.

Our goal is to foster a work environment where employees feel valued, supported, and empowered to succeed. Additional benefits may vary based on location and role, and detailed information can be obtained through our benefits portal.

Equal Opportunity McKesson is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. We are committed to creating an inclusive environment where all individuals can thrive.

If you require a reasonable accommodation during the application process, please contact us via email at the designated contact for your region. Resumes or CVs submitted through email will not be accepted. We encourage diverse candidates to apply and join our team in shaping the future of healthcare.

📌 Business Analyst (Canada)
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