Clinic Manager — Previvo (Winnipeg) Previvo is Winnipeg's data-driven longevity clinic, located on Provencher Blvd. Our brand is built on a commitment to the highest quality of care delivered in a friendly, beautiful, and professional atmosphere, and our team includes physicians, nurses, injectors, dietitians, health coaches, technicians, and patient care staff working together around our 7 Pillars of Longevity framework. Previvo is in an exciting phase of active transformation — evolving from a traditional clinic model toward recurring revenue, memberships, and structured longevity programs.
We're looking for a manager who wants to build and grow, not maintain the status quo. We are currently seeking an energetic and highly organized Clinic Manager to join our team. As the Clinic Manager, you will be responsible for overseeing the day-to-day operations of the clinic, ensuring our patients receive the highest quality of care and service.
This is a hands-on, working manager role: you will be on the floor daily, including covering the front desk, and the person who thrives here is someone who loves managing many moving parts at once. Responsibilities:
Oversee the day-to-day operations of the clinic from open to close
Supervise and support the clinical and front-of-house teams (physicians, nurses, injectors, dietitians, health coaches, technicians, and patient care coordinators) to provide protected, quality care to patients
Provide leadership, guidance, training, and support to staff
Hold every team member and contractor accountable to their KPIs and deliverables, tracking performance and following up to ensure commitments are met
Manage team schedules, assignments, coverage, and tasks
Work the front desk daily alongside the patient care coordinator, delivering exceptional service to patients and ensuring their needs are met and exceeded
Monitor budgets, supplies, resources, and other administrative duties
Optimize and oversee the inventory management process and ensure all supplies are available and well-stocked
Assist in the selection, evaluation, and development of the team, including onboarding new team members
Support recruitment and HR functions, including job postings, cold outreach, interview coordination, employment documentation, and contract administration
Enforce clinic policies and procedures and ensure patient and staff safety
Manage conflict and patient complaints to resolution
Act as liaison for representatives of medical devices, instruments, products, and supplies
Ensure all medical protocols and procedures are being followed and maintained
Maintain accurate records of patient information in the practice management system
Maintain accurate, organized, and up-to-date records of all compensation data — commissions, hours, salaries, and bonuses — submitted on time with zero errors
Maintain accurate and current pricing for all products and services across all clinic systems
Manage the financial and administrative aspects of clinic operations, including budgeting, cost control, and reporting against clinic KPIs
Organize and coordinate educational opportunities and staff events
Manage the CRM lead pipeline daily — ensuring every lead is followed up, tracked, and moved through the patient journey
Actively participate in discovery sessions and patient conversion, including working with and refining consultation scripts
Produce a weekly clinic scorecard covering leads, bookings, conversion rate, and recurring revenue, and run scorecard reviews with each team member and contractor
Work closely with the leadership team to develop and implement new strategies for the clinic's growth and success
Collaborate with the marketing and growth team Qualifications:
A degree or diploma in Business Administration, Healthcare Management,
or a related field is an asset A minimum of 3+ years of experience in a managerial or senior coordinator role in a medical clinic, med spa, dental practice, or similar healthcare setting — required
Hands-on experience with a practice management system (Jane App, Accuro, or similar) and clinic front desk operations
Experience with a CRM or lead management platform — comfortable managing pipelines, follow-ups, and conversion tracking
Familiarity with provider scheduling, commission structures, and patient booking workflows
Strong leadership skills and the ability to motivate and manage a team effectively
Excellent communication skills, both verbal and written
Exceptional organizational skills and attention to detail
Ability to work in a fast-paced environment and manage multiple priorities — this is the heart of the role
Proven ability to work independently and as part of a team A problem-solver who finds solutions with existing resources before asking for more At Previvo, we are committed to providing the highest level of care and service to our patients. If you are highly motivated with a passion for healthcare and longevity medicine, and if you love being part of a hardworking, talented team, we would love to hear from you.
Compensation: $60,000 – $75,000 per year + quarterly performance bonus, based on experience
Benefits Include (following successful completion of the probationary period):
Extended health benefits
Employee treatment perks
Defined growth path toward a General Manager role
Great team atmosphere
Job Types: Permanent, Full-time
Ability to commute/relocate
Winnipeg, MB: reliably commute or plan to relocate before starting work (required)
Work Location: In person — 154 Provencher Blvd, Winnipeg, MB To apply: send your résumé and a cover letter to
[email protected]. In your cover letter, tell us:
Why this role and why Previvo
Your experience managing clinic operations and teams, and the results you delivered A specific problem you solved in a clinic without adding headcount — and what it saved or earned
Applications without a cover letter will not be considered.
📌 Clinic Manager (Winnipeg)
🏢 Previvo
📍 Winnipeg