Elevate customer engagement as Clicks’ Customer Marketing Manager in Waterloo, Ontario. You'll design and execute innovative marketing programs to turn customers into loyal advocates. In this full-time, in-person position, you will establish a robust customer marketing function at Clicks.

Your expertise in email marketing, customer referrals, and review generation will be crucial in driving growth. Collaborating with teams across multiple countries ensures access to senior leadership while you refine strategies based on customer data. Key Responsibilities:

- Own the email marketing program end-to-end
- Develop strategies for customer referrals and leverage them
- Create campaigns to generate authentic customer reviews
- Source impactful customer stories for marketing
- Collaborate with product teams to enhance customer experience Requirements:
- 2-4 years in customer, lifecycle, CRM, or retention marketing
- Proven experience managing campaigns full lifecycle
- Familiarity with email and CRM platforms
- Solid written communication skills
- Interest in technology and culture Shape the future of customer marketing with Clicks, harnessing your data-driven strategies and customer insights.

📌 Customer Marketing Manager at Clicks (London)
🏢 Socket.dev
📍 London