Join a dynamic team as a Customer Service Representative in North York, ON. Bring your expertise in customer interactions and support with professionalism and care. This fully on-site position involves handling inbound customer calls and emails efficiently.

With at least three years of customer service experience, you will resolve inquiries, process returns, and identify upselling opportunities. Your strong communication skills will play a crucial role in customer satisfaction and maintaining accurate data in the ERP system. Key Responsibilities:

- Handle inbound customer calls and emails promptly
- Process returns and resolve customer inquiries effectively
- Identify upselling opportunities during interactions
- Deliver professional and courteous customer service consistently
- Support an assigned territory with backup coverage Requirements:
- Minimum of three years in customer service roles
- Robust verbal and written communication abilities
- Experience in the apparel industry is a plus
- Familiarity with ERP systems preferred
- Friendly and professional approach with excellent problem-solving skills Leverage your communication skills and customer service experience to enhance the team in North York.

📌 Customer Service Representative North York (Toronto)
🏢 BilingualOne Employment Services
📍 Toronto