Elevate your tech career with Woodbine Entertainment as a Desktop Support Analyst. Provide vital technical support and ensure optimal performance of end-user devices across our cutting-edge organization. As a Desktop Analyst, you will deliver comprehensive technical assistance to users, maintaining the reliability of hardware and software.

Your responsibilities include troubleshooting, installation, and upgrades of devices while maintaining a positive user experience. You'll play a key role in analyzing issues, suggesting solutions, and implementing best practices to boost productivity. Key Responsibilities:

- Respond to and prioritize technical support requests
- Analyze and diagnose hardware and software issues
- Support installation and maintenance of user equipment
- Advise on effective technology use and practices
- Create and maintain technical documentation Requirements:
- College diploma or degree in computer science
- 2 years of equivalent work experience required
- Technical knowledge of hardware and peripherals
- Hands-on experience in troubleshooting
- Familiarity with networking and operating systems Drive technological excellence in a diverse and inclusive team at Woodbine Entertainment!

📌 Desktop Support Analyst at Woodbine Entertainment (Calgary)
🏢 Woodbine Entertainment Group
📍 Calgary