Who you are

- 15+ years of product design experience, including recent experience managing and growing designers — ideally in ambiguous, 0→1 problem spaces
- A track record of defining or evolving a design pattern language or system — behavior-based systems preferred over purely visual ones

- Familiarity with agent-based or AI-assisted experience design: memory, context windows, tool use, autonomy/control tradeoffs

- Comfort using code as a design tool — prototyping and vibe-coding to explore interaction and system behavior, not just wireframing it

- Strong systems thinking: you understand how design decisions cascade across flows, surfaces, and journeys

- Experience partnering with engineering to evolve prototypes into scaled, shipped implementations

- Experience representing design in senior, cross-functional strategy conversations

- Deep empathy for diverse, global users, with experience designing for accessibility and inclusivity at scale

- Experience growing the capabilities of a design team from a small base

- Background in multi-agent systems, orchestration, or workflow automation

- Experience with canvas-based or spatial interfaces

- Experience designing with structured and unstructured data in the same environment
- A history of shaping 0→1 products or platform-level capabilities

- Public writing, speaking, or thought leadership on AI-native design

What the job involves

- As the Director of Product Design, AI & Agentic Workflows you'll define what agent-native design means at Mural, then build the team and the pattern language to make it real everywhere

- You’ll work across all surfaces,



defining the underlying grammar for how agents disclose intent, request permission, hand off control, signal confidence, and recover from error across every part of the product

- You'll lead a small team of designers who ship against that grammar, and you'll stay hands-on yourself — prototyping the hardest, highest-ambiguity interactions rather than delegating all of it away

- This is a working director role: management and craft are both core to the job, not one traded off for the other

- You’ll have the chance to invent how the world collaborates. You’ll design experiences that help teams think visually, work faster, and create together in ways that feel natural and expressive

- You’ll partner with a deeply creative and cross-disciplinary team that values curiosity, clarity, and craft

- Team Leadership:
- Hire, develop, and manage a small team of product designers working on agentic and AI-native experiences

- Set craft standards and help run critique; give direct, specific feedback that raises the bar

- Own your team's roadmap and staffing in partnership with product and engineering leads

- Represent your team's work, capacity, and needs to the VP of Design and cross-functional leadership





- Pattern Ownership:
- Define and maintain Mural's interaction pattern language for agent behavior, including permission, disclosure, handoff, confidence, error recovery. Think of it as the same relationship a design systems team has to typography and color, applied to agent behavior instead

- Use code and rapid prototyping as a primary design tool to pressure-test agent behaviors, not just visuals — "vibe coding" real interactions to see how they actually feel

- Establish reusable primitives (components, states, motion, copy patterns) that the broader design org and other squads build on, so agentic patterns compound instead of getting reinvented per feature

- Personally take on the hardest, least-defined interaction problems — the role stays in the work even as it scales through a team

- Strategic, Cross-functional Leadership:

- Represent design's point of view in product strategy conversations about where and how agents show up in the platform

- Partner with research to build a shared evidence base for control, autonomy, and trust tradeoffs

- Lead workshops and design sprints to align stakeholders around ambiguous, agent-related decisions

- Contribute to Mural's external voice on AI-native design as a natural extension of leading the discipline internally

Benefits

- 401(k)

- Company equity

- Health insurance

- Fertility advantages

- MURALvida stipend

- Fully remote team

- Flexible time off

- Parental leave

- End of Year Closure

- Design thinking trainings

- MURAL free forever plan

📌 Director of Product Design (Canada)
🏢 MURAL
📍 Canada