As an E-Comm Manager, you will be at the heart of the digital strategy for our Luxe division, driving exceptional online customer experiences and accelerating digital sales growth. You’ll collaborate with cross-functional teams and external partners to ensure a seamless user journey aligned with the brand’s standards.

Your responsibilities will include

- Drive online sales: Optimize the user experience and customer journey on the web, in collaboration with the E-Merchandising expert.
- Customer acquisition and retention: Develop digital marketing strategies, manage CRM and loyalty programs, in collaboration with the CRM expert.
- Media: Develop and manage the media strategy in collaboration with the media agency.
- Launch and promotional strategy: Develop full funnel strategies to ensure the success of online product launches and promotions.
- Customer data analysis: Leverage data to better understand consumer behavior and contribute to the analysis of the purchase journey.
- Tracking KPIs: Activate the right business drivers by analyzing key metrics (unique visitors, conversion rate, profit optimization).
- Continuous improvement: Collaborate with technology teams to ensure the evolution and enhancement of digital platforms.

We Are Looking For

- Analytical skills: Ability to interpret data and draw strategic conclusions.
- Customer focus: Expertise in CRM, loyalty programs, and optimizing the user experience.
- Collaboration: Strong ability to work with cross-functional teams (marketing, technology, external partners).




- Prioritization:Ability to prioritize projects during high-intensity periods.
- Adaptability: Capacity to adjust strategies to local market nuances.
- Entrepreneurial spirit: Proactivity and the ability to lead projects independently

Who We Are

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.

Today, L’Oréal includes over 9k experts in beauty tech, digital, data and e-comm and is constantly growing. Championing Beauty Tech, we invent the beauty of the future while becoming the company of the future. To achieve this ambition, L’Oréal continues to recruit diverse, cutting-edge, skilled, and passionate minds in different tech domains.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

📌 E-Commerce Manager (Luxury Division) (Montreal)
🏢 L'oreal Usa
📍 Montreal