Powered by Passion. United by Purpose. Build for Impact.

At Maple Leaf

Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities – united as one. We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together.

We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose. From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League. We bring these teams – and world-class entertainment – to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre.

Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club. Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario communities -- and we’re just getting started.

This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves. So, if you're ready to play with purpose, grow with passion, and win as one, we’d love to have you on our team.



We know that outstanding candidates come from a variety of backgrounds and experiences.

Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we’re looking for. ** Responsibilities As a valuable member of the Fan Services Team, you will be responsible for being part of supporting the overall Fan Services department vision while delivering championship customer service and creating positive lasting impressions for all fans. Warmly greet fans as they arrive, promote a friendly and positive atmosphere.

Provide professional, diplomatic, and proactive customer service to any fan who enters our venues. Offer friendly and informed responses to any venue or fan-related inquiry or concern. Work quickly to resolve, report, and document for follow-up, all fan and venue-related incidents.

Communicate positively with co-workers and fans; collaborate with the wider Fan Services Team to elevate experience whenever possible. Work closely with other event-based departments to assist fans with accommodations or requests. Accommodate the event needs of fans who require accessible assistance throughout our venue (physical, visual, hard hearing, sensory needs, etc.) Help manage crowd control outside the venue, including the organization of lines and flow of traffic to alternative gates.

Create proactive touch points by actively engaging with all fans. Act as an information liaison for fans. Solve, record, and report issues and incidents as needed. Solicit feedback from fans to continually improve the game day experience for all.

Communicate positively and professionally with fans and MLSE staff. Adhere to all MLSE service standards and policies. Work in compliance with the provisions of the Occupational Health & Safety Act.

📌 Fan Engagement Representative (Toronto)
🏢 Sports Careers
📍 Toronto