The Haines Mile Pub has been busier than ever, and we need an extra set of hands to help keep up. We're looking for a full time Manager or Supervisor, with open availability, who has a passion for this industry. A keen eye for detail, strong work ethic, and excellent attitude are essential!
Responsibilities
- Lead and supervise front-of-house staff, including servers, and bartenders to ensure smooth daily operations
- Deliver outstanding customer service by resolving guest concerns promptly and professionally
- Oversee food preparation and serving processes to maintain high quality standards
- Enforce food safety protocols, proper food handling, and sanitation procedures in compliance with health regulations
- Coordinate with kitchen staff to ensure timely food delivery and seamless service flow
- Monitor restaurant cleanliness, organization, and ambiance to enhance guest satisfaction
- Train team members on hospitality best practices, food industry standards, and operational procedures
- Handle cash transactions accurately while maintaining accountability for all financial activities
Requirements
- Proven supervising experience in a food service or restaurant environment with strong leadership skills
- Extensive food service experience including food preparation, cooking, serving, and food handling techniques
- Demonstrated ability to manage a team effectively while fostering a positive work environment
- Excellent customer service skills with a passion for hospitality and guest satisfaction
- Knowledge of food safety standards, sanitation practices, and proper food industry procedures