Full-Time Front Desk & Housekeeping Agent (Year-Round)

Company: Port Hardy RV Resort & Cabins Location: Port Hardy, BC V0N 2P0 (In person) Compensation:$19.00–$24.00 per hour (based on experience) Job Type: Full time, Year-Round

About the Role

Port Hardy RV Resort & Cabins is currently seeking a versatile Front Desk Agent with Housekeeping Duties to join our team for a permanent, year-round position. This dual role offers a unique opportunity to directly engage with our guests, ensure their utmost comfort, and contribute to the overall cleanliness and organization of our establishment. Your primary responsibilities will balance providing excellent customer service at the front desk with maintaining a clean, welcoming environment across our resort and cabins.

Key Responsibilities

Front Desk Duties:

- Greet guests with a warm and friendly demeanor upon arrival and departure.
- Assist guests with check-in and check-out procedures, ensuring accuracy and efficiency.
- Manage reservations, cancellations, and modifications using our property management system (Cloudbeds).
- Handle guest inquiries, provide information about the property, and recommend local attractions and services.




- Address and resolve guest complaints or concerns promptly and professionally.
- Maintain a tidy and organized front desk area.

Housekeeping Duties:

- Clean and arrange guest rooms and cabins to resort standards prior to guest arrivals.
- Perform routine housekeeping tasks, including changing bed linens, cleaning bathrooms, and restocking amenities.
- Clean and maintain all common areas of the resort (including vacuuming, dusting, and mopping).
- Monitor and replenish supplies in guest rooms and common areas.
- Respond to and assist guests with on-the-fly requests and questions as necessary.
- Collaborate with the team and report any maintenance or cleanliness issues to the appropriate department.

Requirements & Ideal Candidate Profile

- Physical Stamina: Ability to remain on your feet throughout shifts and lift upwards of 25 pounds.
- Knowledge: Basic understanding of cleaning equipment, supplies, and safe handling practices.
- Location: Must reliably commute to Port Hardy, BC (V0N 2P0) or plan to relocate before starting work (Required).

Advantages

- Casual dress code
- Flexible schedule

Pay: $19.00-$23.00 per hour

Work Location: In person

📌 Front Desk Clerk (Port Hardy)
🏢 Port Hardy RV Resort u0026 Cabins
📍 Port Hardy