Job Summary

We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your positive attitude and organizational skills will help create a professional and friendly environment for visitors, clients, and team members alike.

This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.

Responsibilities

- Greet visitors, clients, and vendors warmly and professionally, ensuring they feel valued from the moment they arrive
- Manage multi-line phone systems, screen calls, and direct inquiries efficiently using excellent phone etiquette responsibilities
- Welcome clients in a friendly and professional manner
- Answer phone calls, messages, and booking inquiries

Experience

- Prior office experience with a focus on customer service in a professional setting
- Proven clerical experience with strong organizational skills and attention to detail
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)



and Google Workspace applications
- Schedule and manage client appointments
- Process payments and assist with front-desk duties
- Learn and assist with direct insurance billing
- Maintain a clean and organized reception area
- Support therapists and other team members when needed

Qualifications
- Strong customer service and communication skills
- Friendly, professional, patient, and dependable
- Comfortable using computers and learning new systems
- Able to multitask in a busy clinic environment
- Willing to be trained in insurance billing

Availability Part time Position

Applicants must be available to work clinic shifts between 9:30 AM and 7:30 PM, including some weekends as required.

What We’re Looking For

We value reliability, honesty, teamwork, excellent customer service, and a positive attitude. We are happy to train the right person who is motivated and willing to learn.

Interested? Send CV Resume to: [email protected] or apply through Indeed with your resume and availability.

Pay: $16.00-$17.00 per hour

Work Location: In person

📌 Front Desk Receptionist (Edmonton)
🏢 Queen Bird Massage Center Edmonton
📍 Edmonton