GENERAL MANAGER – CASA DONATO

Toronto, ON | Full-Time

We are Montreal-based restaurateurs bringing our hospitality experience to Toronto with Casa Donato, an exciting new project featuring three distinct concepts under one roof: Restaurant, Bar and Café.

We are looking for an experienced, hands-on and entrepreneurial General Manager to lead the opening and ongoing operations of all three Casa Donato concepts.

This is a key leadership position for someone who thrives in a fast-paced environment, enjoys building operations from the ground up, and knows how to create strong teams, clear standards and exceptional guest experiences.

The General Manager will oversee the day-to-day operations across all three concepts while working closely with ownership and the different departments supporting Casa Donato.

Our Café is expected to open in mid-September, followed by the rollout of the other Casa Donato concepts. The successful candidate will play an important role in bringing each concept to life and ensuring a strong, organized and successful launch.

KEY RESPONSIBILITIES

Opening & Launch

- Act as one of the key operational leaders for the opening of all three Casa Donato concepts.
- Help build and implement operational procedures, service standards and opening systems.
- Coordinate hiring, training and team readiness prior to each opening.
- Ensure each department is fully prepared for launch.
- Identify operational needs and potential issues before opening and work proactively to resolve them.

Operations & Leadership

- Oversee the daily operations of the Restaurant, Bar and Café.
- Maintain consistent operational and service standards across all three concepts.
- Ensure each concept operates efficiently while maintaining its own identity and guest experience.
- Lead managers,



supervisors and team members across departments.
- Be a visible, hands-on leader on the floor and a key point of contact for the Casa Donato team.
- Continuously identify opportunities to improve operations, service and efficiency.

Team & Human Resources

- Oversee recruitment, onboarding, training and development of employees.
- Support and manage employee performance and accountability.
- Oversee staff scheduling and ensure appropriate staffing levels based on operational needs.
- Help create a strong, professional and positive workplace culture.
- Ensure company policies, procedures and standards are consistently followed.

Inventory & Controls

- Oversee inventory management across the different concepts and departments.
- Work with department leaders to maintain appropriate inventory levels and minimize waste.
- Ensure proper ordering, receiving and inventory-control procedures are followed.
- Monitor operational costs and identify opportunities to improve efficiency.

Standards & Guest Experience

- Establish and maintain high standards for service, cleanliness, organization and overall guest experience.
- Ensure consistency across all departments and shifts.
- Address operational and guest-service issues quickly and professionally.
- Lead by example and maintain a strong presence throughout the operation.

Cross-Department Communication





- Act as a central point of communication between operations and other departments.
- Work closely with ownership, marketing and other supporting teams.
- Communicate operational priorities, upcoming events, promotions and business needs effectively.
- Ensure marketing initiatives and promotions are properly communicated and executed at the operational level.

WHAT WE’RE LOOKING FOR

- Strong hospitality management experience, ideally in restaurant, bar, café or multi-concept operations.
- Proven ability to lead and develop large teams.
- Experience with restaurant openings or new hospitality concepts is a strong asset.
- Excellent organizational and communication skills.
- Strong understanding of scheduling, inventory management, service standards and day-to-day restaurant operations.
- Ability to manage multiple departments and priorities simultaneously.
- Hands-on leadership style with strong problem-solving abilities.
- Entrepreneurial mindset and the ability to adapt quickly in a growing operation.
- Comfortable taking ownership, making decisions and building structure in a new setting.

THE OPPORTUNITY Casa Donato represents the next chapter for a team of experienced Montreal restaurateurs expanding into Toronto.

This is more than a traditional General Manager position. You will have the opportunity to join Casa Donato from the beginning, help shape its operational culture and standards, build the teams, and play a key role in successfully launching three distinct hospitality concepts.

We are looking for someone who wants to take ownership of the operation, grow with the project and become a key leader within Casa Donato.

Pay: $90,000.00-$110,000.00 per year

Advantages

- On-site parking

Work Location: In person

📌 General Manager (Toronto)
🏢 Casa Donato
📍 Toronto