Group Product Manager at Waveapps. About the role

This leadership position focuses on scaling product experiences that support small business owners throughout their entire customer lifecycle. You will act as a player-coach, managing a team of product managers while collaborating across departments to integrate technology and human-led services.

Key facts

Location: Toronto, Ontario Engagement: Full time

What you'll do

- Establish the product vision, roadmap, and OKRs while ensuring they align with broader company goals.
- Create experiences that combine digital tools with human-assisted services to improve customer retention and satisfaction.
- Collaborate with Engineering, Design, Data, Customer Success, and Operations to deliver cohesive solutions.
- Manage the full product lifecycle, including research, experimentation, and iterative delivery using up-to-date SDLC methodologies.
- Use data and financial insights to build business cases and prioritize investments.
- Identify and implement AI-driven workflows to increase product velocity and improve quality.
- Mentor and develop a team of product managers to foster a culture of accountability and high performance.

Requirements

- Bachelor degree in Business, Computer Science,



Engineering, Information Systems, Data, or equivalent professional experience.
- Minimum 8 years of product management experience, including work on mission-critical products involving significant technical or business change.
- At least 2 years of experience leading SaaS product teams at the Group level or higher.
- Background in growth-stage or scaled SaaS environments, preferably within financial or business services.
- Proven ability to lead cross-functional teams and influence senior stakeholders in complex, matrixed environments.
- Strong business judgment with experience evaluating trade-offs and building financial business cases.

Skills & tools

- Product strategy and roadmap development
- SaaS product management
- AI-enabled workflow integration
- Team leadership and talent development
- Cross-functional stakeholder management
- Data analysis and financial modeling

Practical notes

Wave uses Google Gemini during the interview process for confidential note-taking. If you require accommodations during the recruitment process, contact [email protected] to coordinate support.

📌 Group Product Manager (Toronto)
🏢 Waveapps
📍 Toronto