Embrace a creative role as a Customer Experience Advocate at Indigo, where your storytelling skills enhance customer interactions. Create joyful experiences in a vibrant retail environment. As a Customer Experience Advocate, you will embody Indigo's mission of adding joy while engaging customers.
Your role involves curating product selections, ensuring visual standards, and promoting a warm atmosphere. By connecting with customers and leveraging product stories, you will contribute to an inviting store culture. Key Responsibilities:
- Create a welcoming and warm setting in-store
- Add joy to customer experiences daily
- Curate personalized product collections for customers
- Engage with customers on the sales floor
- Ensure visual standards are met and maintained Requirements:
- Preferred experience in retail or specialty retail
- Flexibility and adaptability to learn new skills
- Exceptional commitment to customer satisfaction
- Ability to lift up to 40 pounds safely
- Bilingualism (French/English) required in Québec Bring your storytelling ability and passion for customer service to Indigo as you impact lives through books.