Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

Hours: Full-time, Monday to Friday 11am to 7pm EST As an Intake Consultant Representative, you will be an integral part of a collaborative, team focused on delivering seamless services and programs to our patients and clients. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here! What you’ll be doing:

Respond to phone calls, email and web requests for client inquiries relating to any of Homewood’s treatment facilities or clinics Provide information about programs and services available at Homewood Health Center and across the Homewood Continuum Conduct screenings over to the phone to ensure that individuals are interested in moving forward in the admission process Ensure patients have a funding source that will enable them to access inpatient services Create and maintain electronic client records and demographic information using PASport, and Salesforce, as appropriate Organize client appointments with HHC Intake Specialists in shared calendar Share leads with Treatment Consultant Team What we’re looking for:





Bachelor’s degree in Psychology/Social Work/Humanities/Counselling or related field Two to five years of experience in a social service environment with direct client contact Clinical understanding of Mental Health and Addiction Exceptional customer service delivery and accountability Ability to work independently and contribute actively to team objectives Strong sense of initiative and comfortable with change, embracing current ideas and methods Excellent verbal and written communication skills Strong detail orientation as well as organizational and time management skills Proficiency with Microsoft Word, Excel and PowerPoint As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Homewood Health Centre requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

Why work with us Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions. Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

This job posting is for an existing vacant position within the organization.

📌 Intake Consultant Representative (Ontario)
🏢 Homewood Health Centre
📍 Ontario