Job title Equity & Youth Programs - Intern Department Service Programs Reports to Manager, Equity Youth Programs Pay $17.95 Per Hour Job type 16 Weeks (35 Hours Per Week) Hybrid working 2-3 days per week Location Toronto, Ontario Posting period Friday, August 21, 2026 The opportunity Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud?

Kids Help

Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and Canada's only national 24/7, free, confidential, and multilingual e-mental health service for youth and a global leader in innovation for youth and their well-being. We’re seeking a Full-Time, 16-Weeks intern to join the Service Programs team to help give more young people’s feelings a place to go.

Reporting to the Manager, Equity Youth Programs, the intern will support the growth and success of our Equity Programs volunteer initiatives. This role offers a unique opportunity to gain hands-on experience in volunteer engagement, program coordination, workshop facilitation, community building, community outreach, in-person event support, and stakeholder communication. The successful candidate will help strengthen the volunteer experience across several national programs while contributing to initiatives that support Black, newcomer, and equity-deserving youth.

This internship is ideal for a student interested in community outreach, volunteer coordination, and community building, and who is eager to contribute to a growing national initiative focused on improving the volunteer journey and supporting youth-centered programming. It’ll take courage, collaboration, innovation, resilience and trust. If you’re interested in transforming e-mental health solutions with KHP, you can explore this opportunity today!

Start Date: Tuesday September 8th, 2026 The responsibilities:

Support volunteer recruitment, onboarding, and engagement activities.

Coordinate volunteer communications, check-ins, and recognition initiatives.

Help foster an active and inclusive volunteer community through digital engagement platforms.

Maintain volunteer records and track participation using internal systems.

Assist with the development and coordination of new volunteer opportunities and programs.

Collaborate with the Equity Programs team on projects that enhance the volunteer experience and program impact.

The qualifications

Currently enrolled in a post-secondary program in Social Sciences, Community Development, Nonprofit Management, Public Administration, Communications, Social Work, Psychology, Business, or a related field.

Strong interpersonal and communication skills.

Excellent organizational skills and attention to detail.

Ability to manage multiple priorities and work independently.





Interest in volunteer management, youth engagement, equity initiatives, and community development.

Assets

Experience with Microsoft 365 applications is considered an asset.

Familiarity with Salesforce, Slack, or volunteer management platforms is considered an asset.

Bilingualism (English/French) is considered a strong asset. What you’ll gain:

Gain practical experience in volunteer engagement and relationship management.

Develop skills in program coordination, stakeholder communication, and community outreach.

Learn how national youth-focused programs are designed, delivered, and evaluated.

Build experience using engagement and tracking tools, including Salesforce and Slack.

Strengthening project management, organizational, and problem-solving skills.

Contribute to initiatives that create meaningful opportunities and support for young people across Canada. Don’t meet every qualification listed? Studies often report equity-deserving people are less likely to apply for jobs unless they meet every requirement.

KHP is dedicated to building a more diverse, inclusive and authentic workplace, so if you’re excited about this role, but your experience doesn’t align with every qualification, we welcome you to apply anyway. You may have the qualifications / experience for this role or other opportunities at KHP! The application process To apply for this opportunity, you can tap the “Apply” button on this page and follow the on-screen instructions.

About KHP, Canada’s Unlock The Hope Youth Charity Kids Help Phone (KHP) is Canada’s only free, national, 24/7, multilingual and confidential e-mental health service for youth to get help and Feel Out Loud. Since 1989, KHP has been the empowering, trusted changemaker giving young people’s feelings, big and small, a non-judgmental place to go through personalized well-being solutions. A made-in-Canada, global leader, KHP continually evolves by blending data, innovation and technology with real human support and clinical knowledge to unlock the hope young people need to thrive in their world.

Explore help for all the feelings at KidsHelpPhone.ca [http://www.kidshelpphone.ca]. Inclusion, Diversity, Equity and Accessibility (IDEA) KHP has a role to play in effecting social change and advancing equity. This is why the practice of IDEA is critical to us.

KHP has a long history of celebrating and advancing IDEA through our tailored programs, services,



policies, initiatives and task forces with contributions and leadership from teams across the organization. We will not waver on these commitments and will continue leading the way in making the workplace, and the world young people live in, more inclusive, diverse, equitable and accessible. We believe it’s critical that our services empower everyone who interacts with us to bring their authentic selves to an environment of mutual respect.

An open and diverse community can foster the inclusion and amplification of voices that have been, and continue to be, underrepresented. As such, we welcome applicants from equity-deserving communities (e.g.

Indigenous

Peoples, racialized persons, persons with disabilities, women, 2SLGBTQ+ individuals, etc.). We strongly believe that alleviating the underrepresentation of equity-deserving groups will help create a stronger KHP and help us better support the needs of youth from coast to coast to coast. To learn more about how we are committed to advancing IDEA, you can explore KHP’s IDEA 2023–2027 Strategy and Action Plan [https://kidshelpphone.ca/get-involved/about-us/idea-strategy-action-plan/].

Accommodations KHP welcomes applications from people living with disabilities. Reasonable accommodations are available upon request during any phase of the application / hiring process. If you’re contacted about an chance, you can reply and let us know if you require accommodations at any time.

Candidate verification The successful candidate for this opportunity will be asked to complete a background screen, which may include criminal, credit, employment and educational checks. All offers of employment are conditional on the receipt of satisfactory results of any applicable check. Privacy KHP cares about your privacy!

We’re required to save select information about opportunities, applications and interviews for set periods of time. To learn more, you can explore KHP’s Privacy Policy [https://kidshelpphone.ca/privacy-policy/] or contact us using our general form [https://kidshelpphone.ca/get-involved/contact-us/]. Message to agencies KHP doesn’t accept unsolicited phone calls, referrals and / or resumes from any source other than directly from candidates.

KHP won’t consider unsolicited phone calls, referrals and / or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of unsolicited referrals and / or resumes by anyone other than a candidate directly to KHP is deemed gratuitous. KHP won’t be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

📌 Intern, Equity & Youth Programs (Toronto)
🏢 Kids Help Phone
📍 Toronto