We have an immediate requirement for a JIRA Reporting Manager position. The ideal candidate is someone who can take information from clients and business and build JIRA reports, who has hands-on experience turning JQL, JIRA queries into dashboards and reporting. Ideally with some project management experience (to the level of a Project administrator/ analyst) if possible.
Role Deliverables
- Prepare detailed data queries in Jira (JQL) to produce custom reports and dashboards
- Manage intake and backlog of Jira dashboard and reporting requests
- Build custom reports and dashboards in Confluence leveraging Jira data sources
- Ad-hoc status reporting
- Support Program Delivery lead with reporting and project performance inquiries, prepare data sources for governance forums
Required Skills and Experiences
- 3 years demonstrated experience working as a JIRA Reporting Manager – Must have
- Previous experience querying JIRA data, knowledge of JQL coding – Must have
- Previous Jira reporting experience, setting up JIRA dashboards and custom reports – Must have
- Previous experience building Confluence pages – Must have
- Project Manager skills, planning multi projects on JIRA and understand risks and issues
- Stakeholder Management experience
- Financial service experience will be helpful
- PMP or Jira certification – preferred
Other Skills
- Robust Communication Skills required including experience dealing with stakeholders at various levels including firm leadership
- Anticipates and prepares for responses or reactions of others with sensitivity and directness
- Applying knowledge strategically
- Takes ownership for own work’s quality, compliance and technical accuracy.
- Knowledge of proven industry best practices and standards
- Understand ethical behavior and business practices and ensures own behavior and the behavior of others are consistent with these standards and align with the values of the organization.
- Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
- Ability to manage multiple priorities in the allocated time and meet deadlines.
- Execute duties with significant attention to detail and maintain high quality standards.
- Ability to work with minimal supervision
- Communicates regularly and professionally with internal colleagues
- Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
- Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
Deliverables
- Prepare detailed data queries in Jira (JQL) to produce custom reports and dashboards
- Manage intake and backlog of Jira dashboard and reporting requests
- Build custom reports and dashboards in Confluence leveraging Jira data sources
- Ad-hoc status reporting
- Support Program Delivery lead with reporting and project performance inquiries, prepare data sources for governance forums
📌 Jira Reporting Manager (Toronto)
🏢 Hays
📍 Toronto
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