Job DetailsLevel: ExperiencedJob Location: WEST BERLIN, NJ 08091Position Type: Part TimeEducation Level: High SchoolSalary Range: $16.00 - $17.00 HourlyTravel Percentage: NegligibleJob Shift: DayJob Category: Admin - ClericalOur Leader of the Pack when it comes to pet parent engagement, focused on maintaining top-notch experiences for all of our human and pet guests. We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years.
If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!
We offer: · Health, dental, vision, life insurance, STD/LTD, 401K with company matching · ESOP - Employee Stock Ownership Plan (100% company paid) · Paid vacation · Pet supply and service discounts and more!
Responsibilities
- Main lobby operations – check-ins, check-outs,
guest visits and tours, answering general questions • Answering and handling calls in a qualified manner • Maintaining cleanliness • Maintaining cleanliness • Scheduling • File maintenance • Data entry Qualifications & RequirementsRequirements:
- Able to work evenings, weekends, and holidays • 1-year customer service experience preferred • Computer skills • Timekeeping • Excellent organizational skills • Able to utilize multi-line phone • Strong communication skills • Able to lift 40 lbs.
- Able to stand for up to 8 hours a day • Able to handle dogs on leashes • Display professional manner at all times The hourly pay range for this position is $16.00–$17.00. Final compensation will be determined based on experience, skills, and qualifications. Eligible employees may also participate in company-sponsored benefits and incentive programs.
📌 Lead Customer Service Representative - Best Friends Pet Hotel (West Berlin)
🏢 BEST FRIENDS PET CARE
📍 West Berlin
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