Job Summary

Our office is a comprehensive ophthalmology practice providing services to patients within the Annapolis Valley and beyond. We are seeking a dynamic and detail-oriented Medical Administrative Assistant to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and providers, ensuring smooth daily operations within our ophthalmology office.

Your energetic approach will help create a welcoming environment, streamline administrative processes, and support high-quality patient care. The ideal candidate is motivated, organized, and possesses excellent communication skills to handle a variety of front desk responsibilities with efficiency and professionalism.

Responsibilities

- Serve as the first point of contact for patients, offering professional and friendly assistance in-person and over the phone.
- Register incoming patients and schedule follow up appointments.
- Process payments for non-insured services.
- Answer and direct incoming calls received on a multi-line phone system.
- Maintain accurate electronic medical records using Accuro (EMR), ensuring confidentiality and compliance.
- Perform general office duties including filing, faxing, copying and scanning.
- Maintain effective communication with patients,



ensuring their needs are met and inquiries are addressed promptly.
- Work collaboratively with other team members proving support for co-workers when required.

Experience

- Prior experience working in a medical office setting is highly preferred.
- A post-secondary education in medical administration, office administration or business administration
- Proactive problem solving skills and the ability to work independently and as a team player.
- Strong interpersonal skills and a client-oritented approach.
- Familiarity with office equipment including multi-line phone systems, fax machines, and printers.
- Previous administrative experience in a fast-paced setting that requires multitasking and prioritization.

As a Medical Administrative Assistant, you will play a crucial role in ensuring smooth operations within the medical office. Your attention to detail, strong organization skills, and ability to handle confidential information will contribute to providing excellent patient care. If you are a driven individual with a passion for customer service and helping patients, we invited you to apply for this exciting opportunityl. Pay: $20.00-$23.00 per hour

Benefits

- On-site parking
- Vision care

Work Location: In person

📌 Medical Administrative Assistant (New Minas)
🏢 TROSC
📍 New Minas