Job Summary

We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team! In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your expertise in medical and dental office procedures, combined with strong organizational skills, will help facilitate effective patient flow, accurate record-keeping, and seamless communication across departments.

This paid position offers an exciting opportunity to contribute to quality patient care while developing your professional skills in a fast-paced medical environment.

Responsibilities

- Greet patients and visitors warmly, creating a positive first impression of the practice
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly
- Maintain and update electronic medical records (EMRs) using systems like Epic and Dentrix with accuracy and confidentiality
- Assist with administrative duties such as filing, data entry, and processing insurance forms
- Coordinate appointment scheduling for both medical and dental practices, ensuring optimal patient flow




- Support front desk operations by verifying patient information and collecting co-pays or payments
- Facilitate communication between patients, providers, and staff to ensure smooth office operations

Requirements

- Previous experience working in a medical or dental office setting is highly preferred
- Proficiency with electronic health records (EHR) systems such as Epic or Dentrix
- Strong knowledge of medical terminology to accurately interpret clinical information
- Experience with dental reception duties or dental office workflows is a plus
- Excellent organizational skills with attention to detail in record-keeping and scheduling
- Ability to handle multi-line phone systems efficiently while maintaining professionalism
- Demonstrated office experience in administrative roles within healthcare environments

Join us to be part of a passionate team dedicated to delivering exceptional patient care! This role offers an engaging work environment where your administrative expertise makes a meaningful difference every day. Pay: $17.60-$26.46 per hour

Benefits

- Extended health care

Work Location: In person

📌 Medical Office Assistant (Toronto)
🏢 Unity Health Toronto
📍 Toronto