The client is seeking an IT-based Delivery Manager capable of orchestrating user environment (office automation) deliverables from both an application and technological perspective. The role focuses on functional coordination and oversight, not technical execution: the individual coordinates contributors, manages risks and changes, and drives quality towards the goal of "zero contact with the IT Support team for office automation services."

The recurring themes (coordination, functional oversight, change management, alignment, planning) point to a Delivery Manager profile with robust interfacing skills for interacting with stakeholders (IT, Business, Cashier, and Non-Cashier departments). The "user environments and office automation services" context is what distinguishes this mandate from a generic application delivery.



This should not be confused with a Project Manager or PMO without an IT background, nor with an office automation deployment technician lacking coordination experience.

Requirements

Required

Minimum 4 years of relevant experience

Experience in information technology

Coordination and management of deliverables (waterfall or agile methodology)

Functional supervision of contributors and team coordination

Management of risks, impacts, changes, and the quality of deliverables Desired:

Experience in a user environments or office services context Asset:

Experience in office deployment

Knowledge of Agile methodologies

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