Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

We are seeking an individual with excellent communication and leadership skills to join the company. Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies.

We are looking for a data-driven Operations Analyst to join our team. The ideal candidate will combine strong analytical skills with industry knowledge to drive continuous improvement in our damage mitigation programs. Responsibilities:

Support Sales, Operations, and Customer Service teams with competitive pricing, in-depth performance analysis, and data-driven insights

Perform costing analysis and develop multi-scenario pricing options to support customer negotiations

Assist in building and evaluating pricing strategies; analyze volume, profit potential, and market trends

Monitor customer performance across volume, revenue, and margin; identify gaps and inconsistencies

Respond to pricing inquiries and resolve discrepancies in a timely manner

Write SQL queries to extract, transform, and analyze data from internal operational databases

Build custom reports and analytics dashboards using Tableau and other BI tools; present findings to leadership

Ensure accurate, clean reporting flows directly to leadership and upper management

Organize and maintain internal and external databases to support decision-making





Generate monthly and quarterly damage analysis reports and performance summaries for senior management

Conduct thorough investigations of equipment damage incidents — tractors, trailers, and cargo handling equipment

Analyze damage patterns and root causes; prepare detailed reports with photographic documentation and cost assessments

Review and process damage claims from initial report through full resolution

Coordinate with insurance carriers, repair vendors, and legal teams on complex claims

Negotiate settlements and manage vendor relationships for cost-effective repairs

Maintain accurate claims databases and tracking systems

Identify high-risk routes, facilities, and operational scenarios through trend analysis

Develop and maintain SOPs to reduce costs and improve operational efficiency

Create and implement driver training programs focused on damage prevention

Work with safety teams to establish best practices; conduct cost-benefit analyses for prevention initiatives

Present findings and recommendations to cross-functional teams Requirements Bachelor's degree in Business Analytics, Supply Chain, Statistics, Engineering, or related field.

3+ years of experience in transportation, logistics, or insurance industries is an asset.

Solid analytical skills is preferred.

Experience with claims management systems and processes.

Knowledge of commercial vehicle operations and equipment types.

Excellent written and verbal communication skills.

Detail-oriented with strong problem-solving abilities.

Preferred Qualifications

Experience in trucking, freight, or transportation industry.

Professional certifications in risk management or claims analysis.

Familiarity with DOT regulations and commercial vehicle safety standards.

Background in fleet management or equipment maintenance.

Benefits Competitive Salary

Healthcare Benefit Package

Career Growth

📌 Operations Analyst (Brampton)
🏢 Charger Logistics
📍 Brampton