The Premium Concessions Attendant provides exceptional customer service in premium food and beverage areas, preparing and serving concessions while ensuring a high-quality guest experience. They handle transactions, maintain cleanliness and food safety standards, restock supplies, and assist guests promptly and professionally in a fast-paced environment.
Duties and Responsibilities Sell concessions, including soft drinks and various food items, to customers at events Provide responsible alcohol service using Proserve principles Serve customers in an efficient and friendly manner following outlined steps of service Interact with customers and resolve customer complaints in a friendly, service-oriented manner Perform opening and closing duties Relay relevant information to supervisor Perform sales transactions in a reasonable and timely fashion.
Enter sales into the cash register to ensure purchases are accurately recorded Make change, accept acceptable forms of payment and issue receipts to customers. Follow standard procedures for cash handling Perform other duties such as replenishing condiments and general supplies and maintaining cleanliness concession area Comply to all Health and Safety Policies and procedures Adhere to uniform standards and job specific standard operation procedures Other duties as assigned Qualifications, Skills and Abilities Experience working in a concession, food preparation, or food handling workplace required Work well under pressure; can handle multiple tasks simultaneously Able to pay close attention to detail Must have a valid Proserve certification * Evening and weekend availability required