Program Manager — Quality Management & Compliance

Location: Ottawa, Ontario, Canada (Hybrid — 3 days onsite/week) Program Manager to join our team in Ottawa, Canada, leading portfolio and program delivery for Quality Management and Compliance platforms. Responsibilities

Lead portfolio and program delivery for Quality Management and Compliance platforms

Manage enterprise initiatives involving QMS, CAPA, Audit, Validation, Training, and Regulatory Compliance systems

Coordinate with Quality, Compliance, Regulatory Affairs, and Technology teams

Drive program governance, vendor management, financial tracking, and issue resolution

Ensure compliance with GxP, FDA, EMA, and global regulatory requirements

Support audit readiness and system validation initiatives

Report program status and strategic updates to executive leadership Required Skills & Experience





12+ years of technology program management experience

7+ years leading regulated quality/compliance technology programs

Experience with platforms such as Veeva Vault Quality, TrackWise, MasterControl, Sparta Systems, or equivalent

Robust understanding of GxP, CSV, validation, and regulatory frameworks

Experience managing global project teams and third-party vendors

Proven governance and stakeholder management expertise

Bachelor's degree in Science, Engineering, Computer Science, or related field Nice to Have

RAC, PMP, PgMP certifications

Experience with Digital Quality transformation programs

Background within pharmaceutical, biotech, or medical device organizations

📌 Program Manager — Quality Management & Compliance (Ottawa)
🏢 United Software Group
📍 Ottawa