Job Title: Salesforce Technical Architect - Service Cloud, LWC and Nice CXone experience

Location: Remote (Calgary, Alberta, Canada)

Employment Type: Fulltime/ Permanent About Smart IT Frame:

At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to grow together. Role Overview:

Seeking an experienced Salesforce Technical Architect with 10+ years of Salesforce architecture experience to lead Salesforce platform assessments, define future-state architecture, and drive enterprise-wide Salesforce transformation initiatives. key skill - Service Cloud, Nice CXOne or InContact , consulting and architect skill is must Required Skills





10+ years of Salesforce architecture and solution design experience.

Strong expertise in

Salesforce Service Cloud

Experience Cloud

Digital Engagement

Omni-Channel

Knowledge Management

Security Model & Role Hierarchy

Sharing Architecture

Lightning Web Components (LWC)

Apex

Integration Patterns

Einstein & Agentforce

Extensive experience designing scalable, enterprise-grade Salesforce solutions.

Solid stakeholder management and architecture governance experience.

Mandatory Skills: Lightning Web Components (LWC), Salesforce Experience Cloud, Salesforce Lightning Web Components (LWC), Salesforce OmniStudio, Salesforce Service Cloud

📌 Salesforce Technical Architect - Service Cloud, LWC and Nice CXone experience (Calgary)
🏢 Smart IT Frame
📍 Calgary