Job Number: J0626-0130 Category: Recordkeeping Employment Type: Full Time City: Toronto Posting Date: August 10, 2026 Closing Date: August 24, 2026 Company Information CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you with opportunities to learn and grow professionally while supporting the communities in which you live and work.

We are a diverse and dynamic workplace where employees take an active role in delivering on strategic objectives while advancing their individual career goals. We encourage innovative thinking and give our employees the support and resources they need to turn outstanding ideas into actions. We’re always looking for talented people who can make a meaningful difference for our clients, our company and our communities.

To learn more about why our employees love coming to work each day, visit www.cibcmellon.com/experience.

Position Overview The Senior Recordkeeping Operations Analyst supports project-based initiatives across training, technology, and operational controls, focusing on continuous improvement and process efficiency.

Responsibilities Analyze system changes and defect fixes from CIBC Mellon’s technology vendor; develop and execute targeted test plans to validate system functionality.

Coordinate User Acceptance Testing for system changes and projects, ensuring all business units and subject matter experts are informed and engaged

Serve as an escalation point for UAT issues within Recordkeeping

Collaborate with Recordkeeping leaders to assess and address impacts to policies and procedures, implementing necessary adjustments.

Actively engage in project working groups to drive workflow and procedural enhancements.





Support the onboarding process for new business conversions by identifying and developing learning and development requirements.

Develop and maintain standard operating procedures for both existing and new processes.

Proactively monitor and ensure team members have access to current training and reference materials, updating resources as needed.

Initiate and implement process improvement projects to enhance efficiency and strengthen operational controls within Recordkeeping.

Define and document business requirements, and analyze workflows for business initiatives.

Maintain comprehensive project documentation, tracking and resolving issues throughout the project lifecycle.

Qualifications Post secondary education or equivalent work experience with a focus on business, finance or accounting

3-5 years of progressive experience

Completion of Canadian Securities or IFIC Operations Course an asset

Proficient with Microsoft Office

Excellent written and verbal communication skills

Ability to track and prioritize multiple deadlines

Project management experience is an asset

UAT testing experience is an asset CIBC Mellon's Values Get it Right Every Day: Deliver service excellence while always acting with the highest ethical standards Put Clients at the Centre: Advocate for clients by listening, sharing knowledge, and bringing the right solutions forward Be One Family: Challenge, empower and recognize your colleagues Take Ownership: Speak up, speak out, and make things better Job Specific Competencies The salary band for this position ranges between $70,000 - $110,000.

Individual pay is determined by factors such as job-related skills, market conditions, relevant experience, education, training, and internal equity.

Please note, our recruitment process may include the use of AI-assisted tools.

This posting is for an existing vacancy. CIBC Mellon is committed to taking all reasonable steps to accommodate the needs of all individuals. Should you require any accommodations during the recruitment and selection process, please speak with your Recruitment Consultant.

📌 Senior Business Operations Analyst (Toronto)
🏢 CIBC Mellon
📍 Toronto