PLEASE NOTE THAT THIS POSITION IS ON HECLA ISLAND AT THE LAKEVIEW HECLA RESORT
Salka Spa Customer Service Coordinator: We are seeking a friendly and organized Customer Service Coordinator to join our team. As the Coordinator, you will be the first point of contact for our clients, providing exceptional customer service and ensuring a smooth spa experience. Your role will involve managing appointments, handling cash transactions, and assisting with various administrative tasks.
Accountabilities
- Scheduling services for clients and large groups. Using phone or email system.
- Update the reservation/cancellations list throughout the day, informing service providers of last minute changes and resolve scheduling issues as needed.
- Checking in and out clients using POM machine, Room key system, and cash.
- Folding laundry for service providers and general cleaning duties.
- Keeping the changerooms and lounge areas stocked and presentable.
- Responsible for cash float.
- Other duties as assigned.
Requirements · Fluency in MS Office tools (Word, Excel, and Outlook),
and proficiency in computer keyboarding skills.
- Ability to stand for long periods of time
- Ability to work 10:00am-6:30pm with an unpaid 30 minute lunch beak.
- Ability to workdays, evenings, weekends and holidays.
Working Conditions
- Required to move, lift, carry, pull and place objects weighing less than or equal to 10 pounds without assistance.
- Stand, sit or walk for an extended period of time or for an entire shift.
Job Types: Full-time, Permanent Pay: $17.00-$18.00 per hour
Benefits
- Dental care
- In office parking
- Store discount
Flexible language requirement:
- French not required
Shift:
- 8 hour shift
- Day shift
Work days:
- Every Weekend
- Monday to Friday
- Weekends as needed
Application question(s):
- Did you notice that this job is on Hecla Island, and not in Winnipeg?