Elevate guest experiences at the Sheraton Toronto Airport Hotel as an Overnight Rooms Operations Manager. This full time role focuses on front office leadership and continuous improvement of guest satisfaction.
As a Rooms Operations Manager, you will supervise all front office operations and lead a team dedicated to exceeding expectations. With a minimum of two years in hotel rooms operations leadership, you will ensure compliance with Sheraton standards, enhance team performance, and optimize financial success. Your role is crucial in maintaining exceptional service delivery throughout the guest experience journey.
Key Responsibilities:
• Supervise front office hourly associates directly
• Manage department operations during overnight shifts




• Implement Front Office procedures to enhance operations
• Handle guest issues and inquiries professionally
• Complete night audit and financial responsibilities
Requirements:
• Minimum 2 years of hotel rooms operations experience
• Degree or Diploma in Hotel Administration preferred
• Strong communication and problem-solving skills
• Self-starter attitude with minimal supervision
• Ability to lift up to 50 lbs
Lead your team at Sheraton and ensure exceptional guest experiences through effective front office management.
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📌 Overnight Rooms Operations Manager at Sheraton (Toronto)
🏢 Socket.dev
📍 Toronto