Norton Rose Fulbright Canada LLP is seeking an experienced and service-focused Office Services & Facilities Clerk to join our Vancouver office. This role will report to the Manager, Office Services & Facilities and is required to be onsite from Monday to Friday. The hours of work may vary between 7:00 a.m. – 5:00 p.m. daily with some flexibility to accommodate additional hours to meet deadlines (some overtime may be required). This role is ideal for an individual who takes pride in delivering outstanding service, anticipates client needs, and thrives in a fast‑paced professional services environment where responsiveness, attention to detail and professionalism are paramount.

You Will Be Focusing On

Client Service & Workplace Experience

- Deliver exceptional service to lawyers, executives, clients and business services professionals, ensuring every interaction reflects the firm's commitment to excellence.
- Serve as a responsive and trusted resource for workplace, office services and facilities‑related requests.
- Anticipate client needs, proactively resolve issues and ensure service requests are completed accurately, professionally and within established service standards.
- Support reception, boardroom, hospitality and event operations, delivering a polished and professional experience for internal and external clients.
- Build effective working relationships at all levels of the organization, including senior leadership and executive stakeholders.

Office Operations & Facilities Support

- Manage the timely and accurate processing of incoming and outgoing mail, couriers and digital mail services.
- Support office moves, workstation setups, occupancy changes, events and general facilities operations. This may occur outside of regular business hours.
- Maintain a professional, safe and client‑ready office environment, addressing day‑to‑day operational requirements and facility‑related requests.
- Monitor and maintain office inventories, supplies and operational resources.
- Coordinate with internal teams, vendors and building management to support seamless office operations.
- Perform a variety of health and safety duties as needed, including First Aid, emergency evacuation assistance, participating on the Joint Health and Safety Committee (JHSC), and others as assigned. Training to be provided as needed.

Document Production & Operational Excellence





- Operate and maintain multifunction devices and document production equipment, including printing, scanning, binding and finishing services.
- Support lawyers and business services teams with time‑sensitive document production and delivery requirements.
- Maintain equipment readiness and troubleshoot routine operational issues to minimize service disruption.
- Handle confidential and sensitive information with a high degree of discretion, professionalism and accuracy.
- Contribute to special projects and other office services initiatives as assigned.

What You Bring To The Role

- Passionate about delivering exceptional customer service and creating outstanding experiences for lawyers, executives, clients and colleagues.
- Professional, approachable and confident interacting with individuals at all levels of the organization, including senior leadership.
- Demonstrated ability to anticipate needs, exercise sound judgment and respond with urgency, professionalism and discretion.
- Experience working in a law firm, qualified services firm, corporate office or other service‑oriented environment.
- Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast‑paced setting.
- Proven ability to work independently while contributing positively to a collaborative, team‑focused culture.
- Proficient in Microsoft Office; experience with document production, room booking systems, workplace technology or digital document workflows is considered an asset.
- Flexible and adaptable, with the willingness to support events, meetings and business requirements that may occasionally require work outside regular business hours and the ability to lift and move materials up to 30 pounds.
- Level 2 First Aid Certification (or be willing to attend Level 2 First Aid Training).

Why Join Our Team

- Retirement savings plan with employer contribution
- Benefit premiums paid by the firm
- Telemedicine services
- Wellness matters:



Flexible health and wellness allowance that covers much more than gym memberships!
- Training and development programs based on your interests and needs

Les échelles salariales indiquées reflètent la plage typique pour ce poste dans la région indiquée. Nous reconnaissons que chaque candidat.e apporte un ensemble unique d’expériences et de compétences, et la rémunération finale sera déterminée avec soin en fonction des qualifications individuelles et des facteurs actuels du marché. Veuillez noter que le salaire sera discuté et négocié lors de l’entrevue.

Vancouver: $43,300 - $53,400

Vous souhaitez vous joindre à un cabinet proactif et moderne où vous vivrez une expérience professionnelle exceptionnelle dans un cadre de travail inclusif et collaboratif? Joignez‑vous à nous!

En tant que cabinet d’avocats mondial, nous favorisons une culture fondée sur l’excellence et le service aux clients et prônons la souplesse, le respect, la diversité et la transparence. Nous nous efforçons de créer un environnement inclusif et équitable où chacun·e peut se montrer sous son vrai jour et réaliser son plein potentiel sur le plan professionnel.

Pour plus de détails sur la façon dont nous intégrons la diversité, l’équité et l’inclusion dans toutes nos activités, veuillez cliquer sur le lien suivant : Diversité, équité et inclusion | Canada | Cabinet d’avocats mondial | Norton Rose Fulbright

Si vous souhaitez vous prévaloir de mesures d’adaptation raisonnables au cours du processus de recrutement, veuillez nous l’indiquer lors de votre candidature. Nous communiquerons avec vous pour en discuter.

Veuillez noter que les personnes qui reçoivent une offre d’emploi peuvent être tenues, pendant leur emploi au sein de Norton Rose Fulbright, de faire la preuve des vaccinations recommandées de temps à autre par le gouvernement ou les autorités de santé publique. Norton Rose Fulbright a le devoir d’accommoder les personnes qui ne sont pas en mesure de se faire vacciner pour des motifs protégés. Les candidat·es qui ont besoin d’un accommodement peuvent communiquer avec nous pour en discuter davantage.

Le droit à l’échelle mondiale

nortonrosefulbright.com

Veuillez noter que cet affichage de poste est diffusé afin de pourvoir un poste actuellement vacant.

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📌 Clerk, Office Services and Facilities (Vancouver)
🏢 Norton Rose Fulbright
📍 Vancouver